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Title: |
System analyst Technician
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Location: |
US-Georgia-Atlanta South
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Work History: |
Work Experience
• Kroger Stores, Stocker Nov 2007-Present
• Stock products on shelves
• Organize and maintain appearance of products on the shelves.
• Ensure products on shelves are not damaged or past dated.
• Assisting customers with questions and giving them appropriate answers.
• Miden Computer Solutions, Technician & Sales June 2004-September 2007
• Repair and service computers and cellphones
• Install software and computer programs.
• Install electrical cables on premises.
• Sales of computer parts and cellphones
• Aster Limited, Sales Representative August 2001-April 2004
• Market company products.
• Assist customers with the operations of equipment.
• Supply customers with computer accessories and office machinery
• Invoice orders.
• Ensure bank deposits of company checks.
• Maintain and service all office equipment to ensure equipment is working efficiently.
Volunteer Experience
Kenya Red Cross: Development organization which responds to disasters, as well as prevention and alleviation of human suffering. I organized youth seminars, made home visits to those affected with
AIDS, organized donations of food and clothing to those in need.
Mathare Youth Association: As a member, I helped counsel street children against issues of drug abuse, peer pressure and proper hygiene. I also helped to engage teenagers to social and community work through sports.
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Skills: |
• Excellent analytical, verbal, and written communication skills
• 6 years Customer Service Experience
• 7 years experience in an office environment
• Extensive computer skills (Oracle, database programs, internet, networks)
• Advanced skills in Microsoft Word, Excel, Outlook
• Typing proficiency of 55 WPM, 10 Key
• Able to adapt to new and challenging issues
• Balance multiple tasks effectively
• Strong problem-resolution skills
• Able to manage stress in a positive, creative manner
• Language skills: Fluent in English, Kiswahili and dhoLuo Language
• Computer skills: Microsoft Windows, Word, Excel, PowerPoint, Outlook
Oracle Programs, Adobe Photoshop
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Education: |
Agriculture Engineering; 1996-1999
Rift Valley Institute of Science and Technology,Nakuru, Kenya
Kenya National Examination Certificate
Related Courses:
Technician Certificate, Applied Electrical & Electronics Engineering, 2001-2003
Kenya Power Training School, Nairobi, Kenya
NQVL5 Certificate(City and Guilds)
Related Courses:
High School Diploma, 1990-1993
Eastleigh High School, Nairobi, Kenya
Kenya Certificate of Secondary Education
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Dennis has endorsed 0 Members.
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