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Professional Profile of Gareth -- Experienced Systems Engineer, Network Administrator
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Title:
Experienced Systems Engineer, Network Administrator

Location:
US-California-San Bernardino/Palm Springs

Work History:
International Baccalaureate Organization Cardiff, UK February 2003 - December 2006

Systems Engineer
• Collaborated as part of four person IT team to maintain worldwide WAN encompassing seven offices in five countries
o Infrastructure included Novell Netware file and firewall servers, Sun Solaris email, web and Oracle servers, Redhat Linux and Windows NT/95/2000/XP/2003 application servers

Gareth Tupper
Systems Engineer (continued)

• Installed and maintained secure communication networks within and between offices
• Offered third-line user support and training to staff in offices worldwide
• Installed, maintained, and upgraded servers and networks during visits to offices in New York and Geneva
• Provided clear, expert feedback working in cross-functional teams
• Created detailed technical documentation encompassing systems infrastructure
• Produced disaster recovery information for essential services
• Completed projects include:
o Design and implementation of secure DNS system using TinyDNS and BIND
o Establishment of global server monitoring and alerting infrastructure using WhatsUp Gold
o Creation of WAN wide workstation patching infrastructure using Patchlink


International Baccalaureate Organization Cardiff, UK August 2000 - February 2003

Helpdesk Support Analyst
• Visited Windows workstations in 250+ employee office to analyze and resolve PC issues
• Resolved user issues via telephone for staff in other offices worldwide
• Maintained server backup tapes
• Trained incoming Helpdesk staff
• Performed basic server maintenance
• Offered excellent customer service in a pleasant and professional manner


Skills:
Technical Skills


TCP/IP, DNS, SNMP, DHCP, NTP
Sun Solaris 2.6, 2.7, 2.8, 2.9
Novell Netware 4, 5, 6
Cisco Routing
Novell BorderManager & ZENworks
Redhat Linux


Technical Qualifications


Server installation and maintenance
Network and cabling installation and maintenance
Router and switch installation and maintenance
LAN/WAN troubleshooting and security
Multi-product firewall installation
Email administration
Employee mentoring and staff training
Wireless LAN installation and security
WAN based remote administration and support
Windows 2000/XP user support
Third line technical support for helpdesk
Excellent verbal and written communication skills
Able to deal effectively with individuals at all levels
Experienced in managing multiple tasks and working under deadline pressure

Certificates & Training

Cisco Certified Network Associate (CCNA) – April 2008
Cisco Certified Entry Network Technician (CCENT) – March 2008
Qualys Vulnerability Management Solution – March 2005
SysAdmin, Audit, Network, Security (SANS) Institute, Security Essentials – June 2004
Certified Novell Administrator (CNA) – November 1998


Education:
Education

DeVry University, Pomona, California
Bachelor of Science - Technical Management
Expected Graduation Date – June 2008




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Gareth has endorsed 0 Members.
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