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Title: |
Network Administrator / Computer Technician
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Location: |
US-California-San Bernardino/Palm Springs
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Work History: |
EXPERIENCE:
On Site Computer Services
IT Field Technician
Currently, I work for OSCS as a Field Technician who is called upon by small and medium business as well as residential clients. In the field I perform a variety of on site repairs. I replace laptop hardware components, upgrade software, repair network connections, and provide general support to our client base.
Direct Wireless
Network and Systems Administrator
At Direct Wireless I administered to and maintained their existing computer networks, systems, and software. This included 15 store locations and our corporate office. Skill set includes: all aspects of TCP/IP, router configuration (VPN, DNS routing, firewall, UDP, WEP/WPA, etc.), NAS and SAN, advanced network and Windows troubleshooting (Active Directory and remote troubleshooting of printers/ fax/ peripherals), Nortel/Norstar phone systems (including implementation and administrative level programming), email (POP3, and SMTP) administration, Windows Server 2000/2003, and some scripting (in Visual Basic).
Patrick Busby and Associates
AutoCAD Survey Technician
As a (land) Survey Technician my function was to check the schematics that we received from city engineers for mathematical inconsistencies. I would then use AutoCAD to also check the accuracy of said
drawings or schematics. Additionally, I would translate the data from the schematics and the AutoCAD drawings that I rendered onto MS Excel Spreadsheets for convenient use by our field crews.
Rayland Corporation
Business Account Manager
I interacted with and maintained customer accounts. My customer base was comprised of Corporate Buyers who work for contract manufacturers, and electronic circuit board design houses.
We supplied our customers with hard to find and/or obsolete electronic components, software, peripherals, etc. My daily functions consisted of calling or emailing the accounts and making personal relationships with the sometimes numerous contacts within the company.
Kelly Space and Technology
Computer Technician
This position required that I assembled, maintained, and performed troubleshooting on computers, networks and servers. I was required to build a test bed of high performance PC’s. The computers were then networked together and a common file sharing server (Linux) and back up system was developed and implemented.
Respiratory Tech, Inc.
Administrative Assistant
I worked primarily with Windows Office products (Excel, Word, QuickBooks, etc.) and created documents to manage our client base. The position required me to answer phones, produce customized reports, and relate relevant information to the administrative staff. The position also entailed lots of filing and account management with little or no supervision.
Aegis Communications
Account Retention Specialist
The position that I held involved consultations with American Express customers who wanted to close their accounts and keeping them as a customer with our company. As shift leader, I used various computer systems and data bases to locate customer information and identify them. Our goal was to provide excellent customer service by reconciling the customer differences with the company. I was then promoted to shift leader where I was more in charge of my fellow workers. I would help them answer customer questions in order to ensure excellent service.
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Skills: |
Please refer to resume.
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Education: |
EDUCATION:
CA State University San Bernardino
1 + year coursework completed in Biology with a 3.6 GPA
As a biology student I plan to transfer to Berkeley or Stanford to major in biomedical engineering/ genetics research.
San Bernardino Valley College
2 + years coursework completed with a 3.9 GPA
I studied Computer Engineering with additional study in Geographic Information Systems.
Cajon High School
High School Diploma
I graduated with the California High School Proficiency Exam.
REFERENCES:
I have professional and personal references available upon request.
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Endorsements
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Jacob has received 1 endorsement.
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Jacob has endorsed 3 Members.
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Rank |
Title |
Location |
Status |
Actions |
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7.641 |
Windows Administrator |
US-California-San Bernardino/Palm Springs |
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Details
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5.694 |
Systems Administrator |
US-Washington-Seattle |
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Details
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4.130 |
Systems Support |
US-Texas-Austin |
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Details
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Public Messages
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