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Title: |
Windows Administrator
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Location: |
US-California-San Bernardino/Palm Springs
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Work History: |
Charlotte Russe Distribution 11/2007 05/2008 (Contractor)
Project Manager, Windows Desktop/Network Administrator
Main job functions included daily network administration of over 250 devices and end-user support to 100+ employees. Implementation and reorganizing of the Active Directory and managing several mid-sized to large projects from start to completion. Developing and streamlining service procedures for end-user support and day-to-day operations.
Managing ongoing projects.
Windows desktop and network administration.
Managing, installing and maintaining servers.
Creating standard operating procedures for the I.T. infrastructure.
Server deployment and server migration to the Virtual environment.
Implementation of physical and network redundancy processes.
RF scanner maintenance and administration.
Jaguar Computer Systems/Riverside County D.P.S.S 3/07-5/07, (Contract Employee)
Data Migration Technician
Managing a team of ten technicians to migrate user data for the County of Riverside Department of Social Services and troubleshoot any problems in the process. Systematically rolling out systems through multiple sites throughout all of Riverside County.
Data Migration using Zenworks DNA on Novell servers.
Installing and configuring users PCs and peripherals after the migration.
CompuCom 2/2007-6/2007( Contract Employee)
Lead Project Technician
Managing a team of five to eight technicians in the upgrade of IT systems in multiple Southern California Wells Fargo branch offices.
Distributing software via server and network ghost multi-casting,
Installing and configuring new hardware ( servers, PCs, printers, teller biometrics,etc.)
Ensuring all equipment and software is operating to our clients satisfaction.
Always meeting project completion well within our given time-frame.
Kaiser Permanente (12/2004-3/2007)
Level 1 Technician
Technical support and guidance in planning, implementation and ongoing operations of LANs and WANs, and implementation of end user and backend computing applications and devices.
Monitoring and support to Kaiser Permanente's medical groups, Severity 1/Severity 2 incident management Supporting KP Health Connect rollout, configuration and administration.
Remotely supporting pharmacies and medical facilities ensuring proper configuration of patient-critical applications, hardware and telephony devices.
Working in a team structured environment to resolve High/Critical patient-impacting incidents
Supporting multiple, varying applications in an expeditious manner as well as document writing (New-Hire training notes, Procedural/Instructional documentation for newly implemented software.)
Providing first and second level resolution to our business partners within our given service level agreement.
Best Buy (10/2001-11/2004)
Customer Service/ Computer Sales Specialist/Technician/Digital Imaging Specialist
Assisting customers by acquiring the necessary equipment for their homes and businesses. Troubleshooting customer hardware/software issues and creating trusting relationships with customers.
Departmental coordination.
Peer training and coaching new employees, responsible for leading my sales team to meet daily and monthly sales goals.
Building and maintaining strong relationships with vendors to ensure smooth procurement and timely shipping and receiving of equipment.
Expediting acquisitions for small businesses needing computers, printers, networking and digital imaging equipment.
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Skills: |
Operating Systems:
Windows 95/98, 2000 Professional, Millennium, XP Professional, Windows NT 4.0 Server/Workstation Microsoft 2000 Advanced Server, Microsoft 2003 Server, Linux Suse 9.0/9.1 Professional/Personal, Red Hat Linux 7.1, Ubuntu 6.10+.
Applications and Software:
MS Office 98, MS Office 2000, MS Office XP, MS Office 2003 MS Office 2007, MS Outlook, Adobe Acrobat, SQL, HTML, PHP, Dreamweaver MX, Norton Security Suite, Norton Ghost 12.0, Active Directory, TCP/IP, DHCP, NetBios, SNMP, WINS, POP3, DNS, SSL, VoIP, Bluetooth Piconets and other network protocols. Lotus Notes R5/6.5, Sametime Messenger, IBM Tivoli, IBM Mainframe, KP Health Connect, Remedy Change Management 5..5, Dameware, Novell ZenWorks, VMware.
Hardware: IBM, Dell and HP servers, PC hardware, HP printers, Epson printers, Lexmark printers, Zebra label printers, PDAs, Cisco routers, switches and firewalls, wireless routers and components of all brands and types, Bluetooth enabled products, network interface blocks, patch panels, PBXs. Symbol RF handheld and wearable computers.
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Education: |
Bachelors of Science, Telecommunications, Mt. Sierra College June 2005
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Endorsements
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jered has received 2 endorsements.
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jered has endorsed 0 Members.
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Rank |
Title |
Location |
Status |
Actions |
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3.940 |
Network Administrator / Computer Technician |
US-California-San Bernardino/Palm Springs |
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Details
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1.005 |
System Administrator |
US-Colorado-Colorado Springs |
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Details
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Public Messages
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