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Professional Profile of Carmen -- System Administrator
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Title:
System Administrator

Location:
US-California-Los Angeles

Work History:
System Administrator Aug 2007 – Present
3jane Digital Hosting, Los Angeles, CA
▪ Installing and maintaining a sever.
▪ Performed system administration which includes account creations and deletions. As well as performing backups and restorations.
▪ Responsible for troubleshooting hardware and software which included installing patches and operating system updates.


NOC Support July 2006 – Aug 2007
Alchemy Communications, Los Angeles, CA
▪ Provided computer help desk support on UNIX and Window systems, including use of problem logging and tracking systems, troubleshooting problems and resolving them.
▪ Performed system administration which includes account creations and deletions. As well as performing backups and restorations.
▪ Responsible for troubleshooting hardware and software which included installing patches and operating system updates.

Email Technical Support Oct. 2005 – July 2006
Alchemy Communications, Los Angeles, CA
▪ Provided technical assistance to a large number of webmasters and customers.
▪ Performed troubleshooting, setting up new web-based accounts and utilized our mail server.

Nurse Assistant Dec. 2004 – Oct. 2005
Regent Assisted Living, West Covina, CA
▪ Performed patient care for terminally ill patients.
▪ Bathing and care for patients as well as charting and documenting activities.



Skills:

 Hands on experience with software installation on different operating systems including: Windows 2000 Server, Linux, Windows Professional.
 Knowledge and skills in computer networking theory and technology. Strong understanding of major concepts such as the OSI and TCP/IP models. Understanding of LAN/WAN protocols, topologies and their capabilities and limitations.
 Worked with the Linux Operating System on a daily basis. Confident command line user. Experience with installing and upgrading many popular distributions.
 Understanding of relational databases and practical experience with Microsoft SQL Server 2000, including designing, creating and maintaining a normalized database.
 Trained in the installation, configuration and management of a Windows 2000 server. Configured both standalone servers and domain controllers.
 Designed an appropriate security system to protect confidential and proprietary information. Implemented an appropriate set of solutions for specific risk scenarios (EFS, SSL, VPN, PKI and PGP)
 Computer Architecture – Daily experience troubleshooting, repairing and upgrading hardware, software and cabling.


Education:
Education
ITT Technical Institute
▪ Bachelor of Science Degree in Information Security Systems G.P.A 3.88
▪ Associate of Science Degree in Computer Networking Systems G.P.A 3.52




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