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Title: |
helpdesk
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Location: |
US-New York-New York City
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Work History: |
Cooper & Cooper Real Estate Sept 2006 to Present
Provide Helpdesk and first level support for staff
Provide desktop support for staff
Run backups on all servers
Generate reports for the Company
Analyze, plan, design, and install new personal computer systems. Review, monitor and upgrade existing personal computer systems.
Provide hands-on, email, and phone support to staff. Also provide on-site and off-site diagnostic and repair.
Setup and manage small Windows network for company.
Support and troubleshoot desktop and laptop computers having Windows XP Workstation, and Windows 9x. Configure TCP/IP, WINS, and DNS.
Custom build PCs at computer shows for immediate sale.
Configure email accounts.
Perform data recovery and hard drive repair using Norton Utility 8. Troubleshoot/repairs on PC hardware, laptops, printers and scanners.
Woodhull Medical Center June 2005 to Sept 2006
Provide Helpdesk and first level support for hospital staff
Provide desktop support for hospital staff
Run backups on all servers
Generate reports for the hospital
PERFORMANCE RESOURCES Sept. 2004 to June2005
Provided second and third level technical support for 2 branch locations and back office users for troubleshooting, various desktop, server, network connectivity, software, hardware, and printer problems.
Assisted migration of users from Novell Netware to Microsoft Active Directory.
Deployed new hardware including pcs, laptops, servers, scanners, modems, barcode readers, pdas and printers.
LAR PLANNING, INC. Sept. 2003 to Sept. 2004
Desktop Support
Analyze, plan, design, and install new personal computer systems. Review, monitor and upgrade existing personal computer systems.
Provide hands-on, email, and phone support to LAN customers. Also provide on-site and off-site diagnostic and repair.
Setup and manage small Windows NT 4.0 network for company.
Support and troubleshoot desktop and laptop computers having Windows NT Workstation, and Windows 9x. Configure TCP/IP, WINS, and DNS.
Custom build PCs at computer shows for immediate sale.
Configure email accounts.
Perform data recovery and hard drive repair using Norton Utility 8. Troubleshoot/repairs on PC hardware, laptops, printers and scanners.
Brian M. Chelius
Page 2
Install and maintain existing hardware and software. Repair and maintain on most HP, and Epson Printers. In charge of maintaining accurate inventory of parts used. Perform Data backup and restore from Ghost software on a regular basic. Setup, and test connectivity with hubs, and switches.
USA NETWORK, INC. May 2000 to Aug. 2003
Computer Support for the Chairman of the board Barry Diller and the executive staff of USA Networks
Maintained all of Mr.Dillers Computer systems on his yachts, jet and homes on the east coast
Maintained E-mail and Network for the corporate office
Setup video Conferences for executive staff
Implemented new computer deployments/rollouts procedures
Deployed software and workstations
Configured client profile configuration to access MS-Exchange Server
Supported all network printers
Troubleshot repaired HP Laser Jet 8150, 4050 series printers, maintenance kits, fusers, roller kits, memory
Deployed updated Virus Signature files
Supported Windows NT 95/98/2000 workstations located at main office
THETA DISCOVERIES GARDEN CITY NY Nov. 1998 to April 2000
Deployed new computers
Operating system upgrading on PCs/laptops from Windows 9XNT to 2K & XP
Troubleshot and repaired HP Laser Jet 5,6 printers, replaced and installed maintenance kits, fusers, roller kits
Created Ghost images
Supported Lotus Notes R5
Configured AS/400 connectivity and 3270 Emulation
Configured managed switches and routers
Supported Palm OS handheld devices
Setup and troubleshoot our own custom software that school student and financial records
Built School computer labs
Solomon R. Guggenheim Museum June 1995 to Oct. 1998
Desktop Support
Provide support and Training for 375 staff members on the following operating systems: Windows 3.x, 95 and Dos
Installed, supported staff on various programs including MS Office, WordPerfect and GroupWise E-mail System
Installed, configured and upgraded memory, hard drives, CD-Roms,NIC cards Modems, Zip and Jaz Drives
Laptop Support
Setup and support same as desktops
Setup and trained Staff members on Remote Access
Network Support
Part of a team that Maintained and troubleshoot 10 Compaq Servers running Novell Netware included adding users, Changing passwords, setup groups access rights , setup hubs and ran cable
Brian M. Chelius
Page 3
Bank of New York March 1994 to May 1995
World Wide Securities Processing- Corporate Trust / Stock Dividends
Responsible for proving all cash and stock dividends, stock disbursements of checks and stock certificates.
Proving and disbursements of American Depository Receipts and proxies. Certification of stockholder lists and affidavits
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Skills: |
MS Windows 95/98/NT/2000/XP, Windows NT & 2000& 2003 Active Directory Server, MS Outlook 97/2000/2003, MS Exchange 5.5/2000, Lotus Notes, MS Internet Explore, Netscape Navigator, Veritas Backup Exec, Encore Teller Application, DynaComm Elite, MS Office 97/2000/2003, MS Visio, MS Project, Active Directory, MS Terminal Services, MS Exchange 5.5, MS Remote Access, MS Software Update System, MS Outlook Web Access, Lotus I-Notes, Symantec Ghost, Symantec WinFax Pro, Norton and McAfee Anti-Virus, Heat Helpdesk, Remedy, McAfee Helpdesk, Goldmine, HTML, TCP/IP, Windows Networking, Windows 2000 Admin Tools, SMTP, PC Anywhere, Adobe Acrobat, Power quest (Boot Magic, Drive Magic, Partition Magic), Reflections, TIMS Reporting & Jukebox, Sunguard Trust/Ware, Process Management, IBS CARMS, Hummingbird Bl-Query, HP JetDirect, Wireless Networking, Bloomberg workstations, Control IT, FTP Voyager, PDA, VPN, Extensive knowledge of Dell, HP, IBM, Compaq hardware, HP printers and various hardware peripherals .Blackberry PDA and server, Novell Client and server, Novell I Manager, Novell Console One, Groupwise 7.0, Mysis, Helpmaster Pro,Desktop ,Desktop Authority
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Education: |
1996 Island Tech & Drafting Amityville, New York
PC Service and Support Specialist
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Endorsements
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Brian has received 1 endorsement.
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Brian has endorsed 0 Members.
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Rank |
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Public Messages
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Message |
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06.06.11 |
[This message has been removed by ITsaNetwork because it contained inappropriate content.] |
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09.29.07 |
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.
Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. Im happy to answer any questions. Feel free to forward on to anyone you like.
Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.
Don McCauley
dmccauley@dgai.com
Position Specification
Title: Senior Exchange Engineer
The Team
Technical Architecture The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.
Position description
As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the companys state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.
The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.
Person
The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
Exchange 2003\Exchange 2007
Live Communication server (LCS)\Office Communications Server (OCS)
Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
Remote Messaging Technologies (OWA, RPC over HTTP)
Anti-Spam Technologies
Anti-Virus Technologies (messaging specific)
Messaging DR best practices
Storage technologies (SANs, FC Switches, HBAs)
Microsoft Outlook 2003/2007
Active Directory
Windows 2003 Server
DNS
SMTP
Understanding the principles of UM (Cisco\Exchange)
Job Responsibilities
The candidate will have the following responsibilities with the potential of expanding:
Researching and developing solutions to meet enterprise wide messaging needs.
Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry best practices. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
Maintaining and troubleshooting Live Communications server 2005.
Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
Maintaining and troubleshooting BlackBerry and Good Technologies servers.
Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
Maintaining and Configuring EMC SANs and FC Switches.
Working with Communications group to troubleshoot Cisco Unity issues.
Keeping documentation up to date for the messaging environment.
Testing and deployment of upgrades, hot fixes and other updates.
Education and/or Experience
Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
Excellent problem solving, written and oral communication skills.
Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required. |
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09.24.07 |
Dear Colleague, Please let me know if you can refer viable Candidates.
Thanks!
Doreen
COMPUTER HW TECHNICIAN
My client a major NYC law firm, has a Computer Hardware Technician position available in their downtown offices. They are looking for someone that has worked in a legal environment with outstanding customer service/communication skills. Customer service skills, presentation and personality are also extremely important for this position.
HOURS: Mon. - Fri. from 12:00 PM - 8:00 PM.
SALARY: up to mid 50's (O/T eligible) depending on previous experience.
JOB DESCRIPTION:
Hands on involvement with all aspects of desktop support, including: project planning, testing, QC , documentation, end user support, setup, troubleshooting and maintenance.
JOB REQUIREMENTS:
Strong working knowledge of PC hardware and desktop software required. Experience with WIN2000, XP, Vista, Apple OSX, Lotus Notes, Microsoft Office Suite, iManage, Spyware and Adware removal, BlackBerry Desktop Manager and handheld devices. Unix HP-UX Back-ups (tar, Cpio, Omnibak II) and basic Unix system knowledge also a plus. Knowledge of wireless network setups, TCP\IP and other networking protocols and an ability to troubleshoot Internet and VPN connectivity issues essential. Candidate will spend considerable time on home user setups (with on-site visits for telecommuters) including configuration of networks via wired, wireless and power line bridges and support of remote access applications and maintenance of work-related applications on personal machines. Applicant should have a professional demeanor and be comfortable working in a demanding corporate law firm. Excellent written and verbal communication skills and team orientation a must. College degree preferred and 4+ years of relevant work experience required.
If interested, please forward resume with salary history to: dgallagher@jmgtech.net.
Thank you,
Doreen Gallagher
Sr. Recruiter
212-804-5755
dgallagher@jmgtech.net |
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