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Professional Profile of Rich -- Sales / Management
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Title:
Sales / Management

Location:
US-Rhode Island-Providence

Work History:
2007 - Current Logistics Operator with Company Confidential

2005 - 2007 Warehouse Manager with Titan Construction Supply Company

Duties- Manage and train up to 20 employees in all aspects of warehouse, packaging and delivery operations. Responsible for hiring, training and scheduling employees. Responsible for ensuring orders are picked and packaged correctly, then delivered when promised. Responsible for equipment and vehicle maintenance. Open and close the entire facility.

Accomplishments- Responsible for the complete overhaul of an operation that the owner did not feel was running well. Oversaw the implementation of four new software packages in five months. Moved operations from a several times daily error rate to an almost non-existent error rate. Implemented dispatching operations. Slowed employee turnover.

Relevant Experience- Used proprietary vendor drafting software to analyze and supply materials and equipment necessary to construct concrete walls and floors. Worked with contractors to ensure adequate supplies and necessary materials were ordered to meet project requirements and were within applicable building codes. Reduced operating expenses by 10% by implementing standard routing. Increased profit by 15% by consolidating shipments. Trained employees to more effectively manage customer relationships. Act as the key customer relations manager to resolve conflicts in all aspects of the business.

2003 - 2005 Financial Adviser with Merrill Lynch

Duties- Attract new business through self-generated leads and maintain existing client base. Advise clients about their entire financial situation including: taxes, investments, retirement planning, estate planning, real estate, credit, mortgages and other debts. Responsible for exceeding individual gross revenue, profit and loss metrics.

Accomplishments- Passed rigorous securities related exams with high scores. Top 20% in peer group for net new business generated. Increased gross revenue by 135% by providing risk reduction solutions to executives and small business owners. Became the top performer in office peer group for client retention and acquisition through the use of a personally developed client satisfaction model. Met or exceeded quarterly pipeline bonus goals. Closed 95 percent of delivered proposals.

Relevant Experience- Worked with executives and high net worth individuals on matters of personal and business finance, insurance and contracts. Became the office trainer and troubleshooter for a complete hardware and software replacement. Implemented procedures that integrated existing software and Microsoft Office software to make clients goals and concerns easier to visualize and understand. Analyze and prepare financial documents and data for individuals and corporations. Created proprietary spreadsheets to analyze data and assist in making sound and timely business and financial decisions.

1991- 2003 Logistics Chief with United States Marine Corps

Duties- Coordinate all aspects of Logistics, Supply, Food Service, Transportation, Medical, Hazardous Material Operations, Facilities Construction and Maintenance for large-scale military combat and non-combat operations. Supervise up to 125 employees.

Accomplishments- Consistently promoted ahead of my peers. Considered a Subject Matter Expert in the field of Logistics. Participated in Operations Enduring and Iraqi Freedom.

Relevant Experience- Trained over 2,500 personnel in Naval Correspondence. Gathered, analyzed and published data for Operational Movement from The Sea Concepts Dated May 2000. Wrote seven Standard Operating Procedure Manuals. Revised and updated seven unit orders pertaining to movement, logistics, training and maintenance. Created numerous logistics training manuals. Used personal drafting software to convey logistics training and operations concepts to experienced and inexperienced personnel. Utilized Microsoft Office Suite to create an interface between contractor software and decision makers. Gained and maintained proficiency in aeronautical, hydraulic and electrical systems necessary to conduct combat aircrew operations. Worked with contractors to predict and fulfill logistics and construction requirements for operations that encompassed as many as 300,000 personnel. Supervised Maintenance Management Personnel in all facets of the maintenance cycle. Prepared for and conducted Food Service Operations for as many as 30,000 personnel daily. Coordinated and conducted training for as many as 3,000 personnel semi-annually. Prepared and analyzed ship and aircraft loading diagrams for over 200,000 pieces of equipment. Utilized Army, Air Force, Navy and Marine Corps Operations, Maintenance, Training and Field Manuals to coordinate all aspects of Logistics Operations. Worked with contractors, all services, foreign government and DOD personnel to coordinate logistics functions for simultaneous operations on multiple continents.

Skills:
Sales, Management, Databases creation and Mangement
Skilled in Computer Aided Presentations to include Microsoft Power Point, Computer Projection Systems and Video Teleconferencing. Microsoft Office Suite, Professional Document, Spreadsheet, Database, Intranet and Internet building and publishing. Ability to take Jargon and turn it into "Plain-English".

Education:
Truckee Meadows Community College- Business Emphasis

Reno, NV May 2006- Dec 2006

Cape Fear Community College- Special Credit Student

Wilmington, NC Aug 2002 - Dec 2002

Arizona Western College- Business Management/General Ed- SIFE Media Vice President

Yuma, AZ Jan 1998 - Dec 1999

Oregon State University- Business Management/General Education

Corvallis, OR Sep 1992 - Dec 1992

Western Oregon State College- Business Management/General Education- Football

Monmouth, OR Jan 1992 - June 1992



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