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Title: |
POS/RF/LAN Analyst
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Location: |
US-California-Los Angeles
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Work History: |
02/1997 – 09/2006
Federated Systems Group
Los Angeles, CA
LAN/WAN/POS/RF Analyst II
LAN/WAN
•Install and maintain Windows Server 2003 for 65 Macy’s and 7 Bloomingdale’s stores in Southern California, Nevada, Arizona, New Mexico and Hawaii.
•Maintain and support users for the above mentioned locations using Active Directory.
•Configure Cisco routers for VPN remote access using T-1 lines.
•Implement OSPF routing protocol on internal infrastructure and remote sites.
•Configure/troubleshoot Cisco routers ranging from 7200 to 12000 series.
•Ran protocol analyzers to detect network problems
•Designed network architecture and install routing, switching, firewall hardware
•Test network equipment and report performance to higher management.
•Developed and maintained intranet for all field technicians as a source for knowledgebase.
•Implement load sharing and web site mirroring on high traffic web servers.
•Supported all field technicians in the West Region for technical issues beyond their expertise.
•Developed and published technical “how to” material to quickly resolve problems.
•Imaging of PCs, laptops using Norton Ghost.
POS/RF
•Install and maintain ISP servers for the Point Of Sale system.
•Test and implement updates for the ISP servers on a need to basis.
•Supported Sales Associates on cash register issues such as printers, display, mag stripe readers, barcode scanners, check readers.
•Supported field technicians on issues such as software reload, ISP administration, ISP rebuilds, CBT PCs, Access Points, firmware upgrades.
Onsite presence on RF surveys/relocation, ISP rebuilds, price updates, hardware upgrades, store conversions and new store constructions.
03/1995 – 02/1997
Federated Systems Group
Los Angeles, CA
Senior Technician
•Supported all POS systems in Southern California, Nevada, Arizona, New Mexico.
•Repaired and maintained ISP servers, cash registers and their respective peripherals.
•Repaired and maintained Desktop PCs.
•Re imaging of corrupted Desktop PCs and laptops using Norton Ghost.
•Developed and implemented instructional materials for all field technicians which include the East region.
•Provided technical assistance/guidance to all field technicians in the West region.
•Supervised 15 field technicians for the Southern California area.
•Held weekly meetings with the staff for status reports or issues.
•On call 24 hours, 7 days a week if necessary. Supporting users/technicians.
•Developed “quick solution” material on my spare time which includes the knowledgebase, batch processing, outdated equipment recycling. Many commendations have been received for these efforts.
01/1991 – 03/1995
Federated Systems Group
Los Angeles, CA
Field Technician
•Supported all POS systems in the Southern California area.
•Repaired and maintained ISP servers, cash registers and their respective peripherals.
•Maintained POS communications between the cash registers and ISP server on the Token Ring network.
•Repaired and maintained Desktop PCs.
•Re imaging of corrupted Desktop PCs and laptops using Norton Ghost.
•Repaired/install Phone systems such as ROLM, AVAYA, Lucent, Nortel.
•Performed data/voice installation (Category 3, 5 and 5E). Punch block 110 and 66
•Provided technical assistance to Sales Associates.
•Trained Sales Associates and Managers on new POS procedures.
•On call for 2 weeks every month.
•Install and maintained new equipment such as Cisco routers, Cash registers, peripherals, printers, network racks, cabling.
•Participated on every training provided by the company.
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Skills: |
Operating Systems: Windows 3.1/95/98/NT4.0/2000/XP/Vista, DOS, Solaris/Sun, Linux
Graphic Software: Adobe Photoshop, PaintShopPro, Macromedia Fireworks
Animation: Macromedia Flash
Webpage Authoring: MS Frontpage, Macromedia Dreamweaver, Netscape Composer, HTML, JAVA Applets.
Email Software: Lotus Notes and Microsoft Exchange.
POS Equipment:
IBM 4693
IBM 4692
NCR 7150
NCR 7156
Peripherals:
Welch Allyn
Telxon
Symbol
Seimens
GSA/SNA
Datatec TR
Routers/Switches:
Cisco 1700 Series Routers
Cisco 2500 Series Routers
Cisco 2600 Series Routers
Cisco 7500 Series Routers
Cisco 12000 Series Switch Routers
Cisco 2500 Series Routers
Cisco Catalyst 4000 Series Switch
Cisco Catalyst 6500 Series Switch
Cisco CS 150 Web Content Switch
Servers:
HP/Compaq
Proliant Series
Dell Server 2500
Dell Server 2600
Dell Server 2650 Rack Mount
PBX Systems:
Avaya/Lucent
ROLM
Nortel
Northern Telecom
Proficient in solving network problems relating to media, protocol, transport, and hardware.
Fluent in telecommunications terms, concepts, and circuit provisioning.
Knowledge in Network Monitoring Systems, including HP Open View and Cisco Works.
Experience with Cisco CLI switches, Cisco IOS router installations and configurations.
Hands on experience with fiber multiplexers (Cisco ONS) and DS3 multiplexers.
Understanding of routing protocols, which mainly consist of OSPF and BGP.
In-depth knowledge and experience with network technologies and concepts including IP, IGRP, RIP, OSPF, BGP, POS, SNMP, Cisco PIX, Ethernet, Token Ring, ATM, DSL, ISDN, Frame Relay, VLAN.
Able to implement, administer, and troubleshoot information system that incorporate Windows NT Server 4.0 and Windows 2000 in local area networks and enterprise computing environments.
Knowledge of Web Servers (Netscape Enterprise, Apache and IIS).
Able to implement network security policies to manage, audit, and track users’ network activity.
Ability to maintain, implement, troubleshoot publicly-accessible servers, including Web, FTP, DNS, and SMTP/POP3/IMAP servers.
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Education: |
National Technical College
Course: Database Administration.
07/1995
Federated Systems Group/Telxon Corp.
Completed course in RF technology Level 1, 2, 3 and 4 with certification.
05/2000
Federated Systems Group/NetG SkillBuilder online course.
Completed course in Internetworking technologies and Cisco router/switch configuration and troubleshooting. Score 890/1000 Points.
Federated Systems Group/NetG SkillSoft online course.
Completed course in Advanced Router configuration and network troubleshooting. Studied CCNP 2.0 Course in less than 6 months.
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Endorsements
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Edwin has received 1 endorsement.
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Edwin has endorsed 1 Member.
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Rank |
Title |
Location |
Status |
Actions |
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8.716 |
Network Admin |
US-California-San Bernardino/Palm Springs |
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Details
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Public Messages
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No public messages. |
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