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Title: |
Systems Network Support
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Location: |
US-California-Orange County
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Work History: |
ALDEN F. SALAZAR
524 N. Tucker Pl., Placentia, CA 92870
Cell 714 313 5637 E-mail: AldenSalazar@gmail.com
SUMMARY: A seasoned Information Systems Professional with over 15 years experience in the computer industry having WAN\LAN technical expertise with project management background and management training.
EDUCATION:
2002 CCNA certificate, Cal State Fullerton
1997 MBA, Pepperdine University, Malibu, CA; GPA 3.4
1986 A.S.E.E. (Electrical Engineering, Computer Engineering Major)
National University, Anaheim, CA
Academic Achievement Award; GPA 4.0
1983 B.S.C.E. (Civil Engineering)
Cebu Institute of Technology, Cebu City, Philippines
Passed Jr. Geodetic and Civil Engineering State Board Exams
WORK EXPERIENCE:
Century 21 Allstars, Brea, CA 12/2005 - present
IT Support / Real Estate and Mortgage Professional
Maintained and supported a 25 office network of PCs, printers, and office workgroup servers.
Rebuilt proprietary escrow XP server after virus crash. Cabled and rewired office expansion.
Provided sales and mortgage loans support for commercial, residential and construction real estate
Bravo Financial Inc., Lake Forest, CA 08/2005 present
Field Loan Officer
Acquired and processed mortgage loans for commercial residential and construction real estate
Trained on CALYX Point, Lenders Office and similar web based mortgage processing engines.
Performed needs analysis on different mortgage products and scenarios.
SIEMENS-IBM-WAMU Network Systems Transistion 01/2005-8/2005
Worked in partnership with SIEMENS as a Server/ Data Center Transistion Manager
Identified, inventoried and re-configured 700 Windows NT/2000/2003 and Novell servers, Ethernet switches and Cisco routers for decommission, upgrades, and redeployment.
IBM Global Services (Washington Mutual Account), Northridge, CA 2/1998 01/2005
Senior Server Tech, Level 3
Responsible for ongoing maintenance, administration, new builds, moves-adds-changes, disaster recovery and deployment of Novell and Windows NT/00/03 campus servers, Ethernet switches and hubs across all southern California Branches and Call Centers (Northridge, Los Angeles, Irvine, Fullerton, Costa Mesa and Hawaii).
TECHNICAL RESPONSIBLITIES
Team Member of the Server Emergency Response Team 24/7
Provide LEVEL 3 support for server crashes, server ghosting, RAID rebuilds and data/OS restores for the following Operating Systems (Banyan Vines Streetalk, Novell 3.x-4.x, and NT 4.0/00/03)
Perform Sniffer diagnostics and analysis to detect beaconing cards, noisy NICs and ring congestions.
Provide service and support for 70 IBM Netfinity 5500 servers, 165 legacy Compaq Proliant Series servers, Banyan servers, SAA gateways, Synoptics/Bay 5000 Hubs, and DOS 6.22 Windows NT workstations in an Ethernet/Token Ring environment having over 4000 clients.
Resolve trouble tickets for LAN/WAN connectivity, servers and desktop issues.
PROJECT MANAGEMENT
Led technical team in planning, deployment and opening of 2 major call centers. (600 users-Park Place Irvine, 400 users-Fullerton Call center)
Arrange the logistics and coordinate the installation of T1s, routers, firewalls hubs, servers and desktops.
NOTABLE PROJECTS
Installed, racked and tested 26 PEZ server towers in Southern California and Hawaii.
Assisted in the deployment of the pilot Futurama/Internet NT Project in conjunction with ANDERSON CONSULTING in rolling out www.Wamumortgage.com.
Built 24 NT production servers (running KANA Email Software and Oracle) and 250 NT workstations.
AWARDS
EMPLOYEE OF THE YEAR, Western Region Service Excellence Award (2nd Qtr 98). Awarded to only 4 persons annually for the Western US
EMPLOYEE OF THE QUARTER, Woodland Hills Service Excellence Award (2nd Qtr 98).
EMPLOYEE OF THE MONTH, Anaheim Service Excellence Award (July 1993).
Alternative Resources Corporation, Anaheim, CA 10/1997 2/1998
LAN / WAN Project Manager & LAN Technical Lead
Responsible for the deployment of ARC WAN/LAN for 6 Regional Offices across Western US. (Anaheim, El Segundo, Woodland Hills, San Diego, Sacramento, and Phoenix)
Managed and installed 6 Cisco 2500 routers, 12 Dell 6300 PowerEdge Novell 4.11 servers, HP print queues and over 270 Dell Optiplex NT workstations.
Implemented the migration of DOS and Win 3.1 clients into Win95 and NT. Workstation configuration included MS Office 97, Lotus Notes and legacy DOS applications.
Implemented LAN policies and procedures and trained users on new environment.
Wrote West Coast "LAN/WAN Bible Rollout" Manual, documenting upgrades, tips and tricks.
ASVS, Costa Mesa, CA (A Real Estate Law Firm) 4/1997 - 10/1997
MIS MANAGER
Managed installation of WAN connectivity using Cisco 2500 series routers between LA and Irvine.
Coordinated installation of NEC 2000 PBX phone system sharing half the T1 bandwidth for data (Email/ Internet/file transfer) and half for PBX cutting Phone and Data Transfer costs by 40%.
Performed upgrades and maintenance for 6 Novell 3.12 servers.
Drew up transition plan to migrate into MS products, MS Exchange, and Internet connectivity.
Coordinated the transition and conversion of macros from WordPerfect 5.1 to MS Office97.
Coordinated MS Word template development and document management using PC DOCS with Ikon Office Solutions.
UNOCAL 76, Costa Mesa, CA 1995 - 4/1997
76 Products (A UNOCAL Company), Real Estate Marketing Division
INFORMATION SYSTEMS ANALYST
Supported and maintained RIS (Real Estate Information Systems), a Paradox database accessed by over 300 associates.
Coordinated and implemented ANYSITE, a Mapinfo based real estate site selection tool using GIS and Claritas demographics. Used by Profit Team Managers across 7 western states.
Provided market analysis studies (real estate site selection) using Mapinfo. Retail Sites includes Racing Gas Outlets, New Station Formats, Car Wash Sites and Cardlocks.
Oversaw the design and development of SAM, a gasoline volume prediction model using Oracle & Mapinfo.
Consultant in the implementation of MPSI, a mapping and gasoline volume supply and demand model.
Presented UNOCAL Anysite & SAM Models to MAPINFO Users National Conference in Chicago, 10/1996
Designed a multi-function and multimedia 3-wall projector WAR ROOM.
Prepared and presented multimedia PowerPoint & Freelance presentations for the President of 76PC and Senior Management.
Supervised remote access deployment of all Real Estate IS tools using CITRIX Winframe providing real time access to the RIS database.
Supervised revival of CIMAGE, a UNIX / Oracle based Pipeline Imaging System; vital in identifying Southern California pipelines easements and right of way.
IS function acknowledged by internal clients as "exceeding expectations".
Received various commendations on completing challenging projects.
UNOCAL 76, Los Angeles and Brea, CA 1993 - 1995
LAN SYSTEMS ANALYST
Provided PC/LAN software, hardware and networking troubleshooting and problem resolution.
Expert in software including Microsoft Products, Paradox, Quattro Pro, Lotus, WordPerfect
Presentation software (Freelance & PowerPoint).
Designed a custom Excel Macro extracting %tile data of 15,000 records for salary analysis.
Received numerous commendations on quality and level of support.
Alternative Resources Corporation, Anaheim, CA 1992 - 1993
LAN FIELD SYSTEMS TECH
Installed over 30 Novell servers and over 2000 computer workstations using various DOS & WINDOWS applications on TOKEN-RING topologies including 3270 terminal emulation.
Installed, troubleshot and resolved server and workstation hardware and software issues.
Oversaw the implementation of Novell LAN's for St. Joseph's Hospital and Bank of America.
Provided networking consulting, training and support for hardware and software installed.
Presented with the Employee of the Month Award (July 1993) for service excellence.
ARTEX INC., Huntington Beach, CA (NOVELL GOLD AUTHORIZED) 1989 - 1992
LAN PROJECT MANAGER
Supervised LAN setup and installation on ETHERNET and ARCNET topologies.
Provided on-site training and support on Novell server and workstation operation.
AST RESEARCH INC., Irvine, CA 1986 - 1989
SR. TECHNICAL SUPPORT TECH (AST Certified on 286,386,486, EMMX)
Provided technical assistance for AST PC systems and expanded memory products.
Diagnosed problems, documented fixes and generated technical bulletins.
Received several unsolicited customer compliments on excellent level of support provided.
REFERENCES: Available upon request.
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Skills: |
A seasoned Information Systems Professional with over 15 years experience in the computer industry having WAN\LAN technical expertise with project management background and management training.
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Education: |
2002 CCNA certificate, Cal State Fullerton
1997 MBA, Pepperdine University, Malibu, CA; GPA 3.4
1986 A.S.E.E. (Electrical Engineering, Computer Engineering Major)
National University, Anaheim, CA
Academic Achievement Award; GPA 4.0
1983 B.S.C.E. (Civil Engineering)
Cebu Institute of Technology, Cebu City, Philippines
Passed Jr. Geodetic and Civil Engineering State Board Exams
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Endorsements
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alden has received 2 endorsements.
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alden has endorsed 0 Members.
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Rank |
Title |
Location |
Status |
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6.483 |
User and System Support Specialist |
US-California-Long Beach |
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Details
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1.001 |
System Admin/ Network Analyst/ Helpdesk |
US-Arizona-Phoenix |
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Details
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Public Messages
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06.06.11 |
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