|
|
Title: |
IT Manager
|
Location: |
US-Texas-Austin
|
Work History: |
Production Manager K&J Woodworks May 2007 – Present
- Managed production of mill work.
- Organized and trained Team Leaders with new ERP software.
- Developed time management policies including indirect time tracking and job operation tracking.
- Wrote custom Crystal Reports to use for job operation, time card, job status, and project status tracking.
IT Manager K&J Woodworks July 2005 – May 2007
- Setup and Maintained heterogeneous network(Windows XP, 2000 Server, 2003 Server, Redhat Linux, CNC machines, various thin clients) for the entire company(Sales, Administration, Engineering and Production).
- Assisted upper management in technology based research, decisions, and purchasing.
- Consolidated servers and the core of company network into an IBM Blade Center solution and Cisco Fiber IGESM.
- Headed implementation and development of policies and procedures of newly acquired ERP software across all departments, including training, documentation and writing custom Crystal Reports.
- Implemented shop floor touch screens run by laser bar codes to increase job operation time tracking accuracy.
IT Consultant Self-Employed August 2004– June 2005
- Provided solutions and technical support for a variety of small businesses in central Texas.
IT/Facility Manager Slender Lady, Inc. April 2003 – July 2004
- Maintained and developed corporate office network environment from the ground up (computers, servers, printers, routers, switches, WAPs).
- Assisted departments and upper management in technology based research and decisions.
- Performed administration of phone system, key card security access and general office maintenance.
Senior Technician AAI Computers July 2002 – April 2003
- Built, repaired and upgraded customer computers, servers and networks.
- Managed in house servers and network.
Part Time Technician GT Express Computers September 2001 – June 2002
- Built, repaired and upgraded customer computers, servers and networks.
- Installed multiple satellite TV and Internet satellite dishes.
- SBCA Certified through January 2004.
CSD Senior ELS Technician Dell August 2000 – July 2001
- Provided telephone-based technical support for the Dell Optiplex and Dimension lines of desktop computers
- Troubleshot hardware and software issues in Windows 95/98/NT/Me/2000 for major accounts customers, dispatching service technicians and issuing warranty repairs and system equipment replacement
- Transferred to ELS (early life support) team that handled computers within 90 days of delivery and tracked issues to reduce product support costs.
- Was a member of the Director's Club (an elite group of technicians working on special projects with Michael Daly, area VP)
- Received Exemplary Performance award for Desktops Q1 FY'02.
On Site Technician Altex Electronics January 2000 – May 2000
- Built, upgraded, and troubleshot networks, computers and servers in Windows 95/98/NT/2000
- Set up and troubleshot network services for clients of Altex Electronics.
I/T Production Specialist USAA (contract) February 1999 – May 1999
- Monitored the availability of USAA website through manual scripts to ensure internal and external access to validate of USAA business data.
- Provided first level troubleshooting and problem diagnostics for customer service technical staff.
- Executed proper notification and escalation procedures.
- Verified USAA's many voice response systems using HAMMER software.
Computer Technician Mstation August 1998 – January 1999
- Built, upgraded, and troubleshot networks, computers and servers in DOS and Windows 95/98/NT.
- Administrated LAN connected to the Internet.
|
Skills: |
Languages
English
Fluent - Full Knowledge
Spanish
Conversational - Advanced
|
Education: |
Education
1993 - 1996 Smithson Valley High School
High School Diploma
2001 Microsoft
Microsoft Certified Systems Engineer NT 4.0
2001 Microsoft
Microsoft Certified Professional + Internet
2000 Microsoft
Microsoft Certified Professional
2002 - 2004 San Antonio College
AA in Psychology.
|
Endorsements
|
 |
Nathan has received 3 endorsements.
|
Nathan has endorsed 4 Members.
|
|
|
| |
Rank |
Title |
Location |
Status |
Actions |
|
7.783 |
System Administrator |
US-Texas-Austin |
|
Details
|
|
|
7.184 |
IT Manager |
US-Texas-Austin |
 |
Details
|
|
|
7.148 |
Design Engineer |
US-Texas-Austin |
|
Details
|
|
|
6.143 |
IT Manager |
US-Texas-Austin |
|
Details
|
|
|
1.001 |
Michael A Era |
US-Nebraska-Omaha |
|
Details
|
|
|
|
|
Public Messages
|
|
| From |
Date |
Message |
 |
06.06.11 |
[This message has been removed by ITsaNetwork because it contained inappropriate content.] |
|
|
