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Professional Profile of Eric -- IT Specialist
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Title:
IT Specialist

Location:
US-Texas-Austin

Work History:
November 2007 – April 0008 Manpower/URS Corporation Austin, TX
Network Operations Specialist/Help Desk
 Monitoring production server connectivity.
 Add and remove user accounts in the JD Edwards Enterprise One environment
 Build and deploy development packages for the application developers
 Monitor, rotate, and troubleshoot Wintel backups using Veritas Netbackup
 Monitor A/S 400 system status
 Implement and monitor nightly backups for the A/S 400 and duplicating the backup tapes

June 2007 – August 2007 LAN Man, LLC Austin, TX
Desktop/Laptop Repair Tech
 Troubleshoot and replace desktop/laptop hardware issues (motherboards, CPU’s, hard drives, peripherals, etc.) at business location

Oct 2006 – May 2007 DEPTARTMENT OF VETERANS AFFAIRS Austin, TX
Unix Systems Administrator
 Establishing user accounts on test and development servers using HP-UX v.11i
 Organized and assisted in the implementation of data backup using Veritas Netbackup
 Entry level HP-UX system admin tasks including establishing profile paths for users
 Mentored by Senior HP-UX System Administrators

June 2005 – Oct 2006 DEPARTMENT OF VETERANS AFFAIRS Austin, TX
Configuration Management Specialist
 Inventory of all computer hardware which included serial numbers, make and model of hardware
 Keep inventory database current using Computer Associates Help Desk software
 Implementation of Configuration Management objectives, directives, and policies.

March 2004 - Sept 2004 St. Edward’s University Austin, TX
Instructional Technology Technical Acquisitions
 Ordering computer hardware and software for the entire SEU campus.
 Imaged all software and inventoried licenses
 Installation and update for hardware and software for the SEU campus
 Troubleshoot campus helpdesk tickets using Magic Help Desk Solutions
Oct 1998 – May 2001 U.S. Air Force Keesler AFB, MS
Aviation Guidance and Control
 Troubleshoot electrical system systems on military aircraft
 Repairing and/or replacing damaged circuit boards


Skills:
Operating Systems: Microsoft Windows 2000, XP Pro, Vista Business, Advanced Server 2000, Server 2003, HPUX v.11i , A./S 400, Veritas Netbackup, JD Edwards, Enterprise One, IBM Lotus Notes

Education:
1998 Cecilia High School Cecilia, LA
 Graduated with diploma

1999 Community College of the Air Force
U.S. Air Force Certified in Common Electronics

2004 – 2006 St. Edward’s University Austin, TX
Course of study: Computer Information Management

Currently have completed the following major Microsoft courses towards my degree:
 Networking and Client Operating System Fundamentals
 Operating System Administration I – Microsoft Advanced Server 2000
 Operation System Administration II: Core Technologies
 Enterprise Systems (Active Directory)
 Advanced Networking with TCP/IP


2006 Hewlett Packard
 Introduction to HP-UX v.11i operating system (Hewlett Packard, Chicago, IL)
 HP-UX v11i Systems Administrator l (Hewlett Packard, Dallas, TX)

 2006 - Solaris 10 Systems Administration I official coarse w/ certificate

2007 Veterans Affairs Learning University (VALO) Austin, TX
 Personal Computer Components – 3 hours w/ certificate
 Basic Networking – 3 hours w/ certificate
 Working with TCP/IP – 6 hours w/ certificate
 Getting started with Windows Server 2003 – 2 hours w/ certificate
 Windows Server 3003: Basic Concepts – 2 hours w/ certificate
 Windows Server 2003, Managing TCP/IP – 2 hours w/ certificate

2008 – Present Colorado Technical University Austin, TX
Course of study: BS in Information Technology
Operating Systems: Microsoft Windows 2000, XP Pro, Vista Business, Advanced Server 2000, Server 2003, HPUX v.11i , A./S 400, Veritas Netbackup, JD Edwards, Enterprise One, IBM Lotus Notes




Endorsements
Eric has received 1 endorsement.
Eric has endorsed 1 Member.
Endorsements Received All Endorsements Endorsements Given
  Rank Title Location Status Actions
7.576 Microsoft Systems Administrator US-Texas-Austin Details
4.487 Network administration and support US-California-San Bernardino/Palm Springs Details
No endorsements.



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