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Title: |
Client Software Support Technician
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Location: |
US-New York-New York City
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Work History: |
Sales
Aegis NY, NY. 2006 Pres.
Customer Service and Sales Representative Humana Insurance
Licensed New York State Insurance Agent. Also served as a backup for our lone System Administrator, responding to various user issues on a Novell LAN.
Imperial Copy Products Randolph, NJ 2003 2005
Digital Sales Specialist - Kyocera Copiers
Top revenue producing Representative within my department for the month of September, resulting in a monetary bonus award and commissions.
Produced new prospects through aggressive cold calling and territorial canvassing.
Technology
Accenture LLP NY, NY 1998 - 2003
Client Depository Trust and Clearing Corporation
Programmer / Analyst - Business Strategist
Played a key role in the implementation a new business model at DTCC, promoting a Flat organization model, reducing the number of management strata, and increased responsibility at lower levels.
Instrumental in the design and development of the Same Day Settlement Project, resulting in the timely completion of the companys number one business initiative.
Managed and instructed a team of interns on various technical issues including analysis, coding and testing best practices in order to optimize the performance features of DB2.
Client Business Process Management
Appointed lead DBA for both IMS and DB2 for the Crumb & Foster separation and lift project. This was a number one priority and a primary revenue producer for BPM. All mainframe databases were lifted without error. These efforts were acknowledged in an Insurance Northeast and Canada Client Group publication, where my name was specifically mentioned as a Sub Committee Team Lead.
Promoted to Database Administrator.
IMI Systems Consulting Parsippany, NJ 1995 - 1998
Programmer I Analyst
Client AT&T
Designated Lead Programmer for Year 2000 conversion effort for a system that utilized COBOL, DB2, CICS, EZTRIEVE and MVS-JCL.
Interface with analysis, installation, and product management teams to define system and processing requirements and rectify production problems.
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Skills: |
SOFTWARE
DB2/SQL, IMS DB/DC, SYBASE, ORACLE, COBOL II, MS DOS, MVS/JCL, CICS, VSAM, C, UNIX, RACF, OS/390, Visual Basic, REXX EXEC, TSO/ISPF, SPUFI, FILEAID, EXPEDITER, SYNCSORT, DFDSS, BMC Utilities for IMS, BMC Utilities for DB2, ENDEAVOR, Message Format Service, MQ Series, Microsoft Windows, Microsoft Word
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Education: |
Education
UNITED STATES AIR FORCE 1984- 1988
Engineering Assistant
Attained the rank of Senior Airman while performing the duties of an Engineering Assistant, characterized as a critical career field.
EDUCATION
Jersey City State University
Bachelors program Business Administration, minor in economics 1994
The Chubb Institute
Diploma in Computer Programming 1995
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Endorsements
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Rodney has received 0 endorsements.
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Rodney has endorsed 1 Member.
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Rank |
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Location |
Status |
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6.871 |
System/Network Administrator |
US-New York-Westchester |
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Details
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Public Messages
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Date |
Message |
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09.29.07 |
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.
Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. Im happy to answer any questions. Feel free to forward on to anyone you like.
Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.
Don McCauley
dmccauley@dgai.com
Position Specification
Title: Senior Exchange Engineer
The Team
Technical Architecture The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.
Position description
As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the companys state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.
The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.
Person
The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
Exchange 2003\Exchange 2007
Live Communication server (LCS)\Office Communications Server (OCS)
Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
Remote Messaging Technologies (OWA, RPC over HTTP)
Anti-Spam Technologies
Anti-Virus Technologies (messaging specific)
Messaging DR best practices
Storage technologies (SANs, FC Switches, HBAs)
Microsoft Outlook 2003/2007
Active Directory
Windows 2003 Server
DNS
SMTP
Understanding the principles of UM (Cisco\Exchange)
Job Responsibilities
The candidate will have the following responsibilities with the potential of expanding:
Researching and developing solutions to meet enterprise wide messaging needs.
Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry best practices. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
Maintaining and troubleshooting Live Communications server 2005.
Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
Maintaining and troubleshooting BlackBerry and Good Technologies servers.
Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
Maintaining and Configuring EMC SANs and FC Switches.
Working with Communications group to troubleshoot Cisco Unity issues.
Keeping documentation up to date for the messaging environment.
Testing and deployment of upgrades, hot fixes and other updates.
Education and/or Experience
Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
Excellent problem solving, written and oral communication skills.
Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required. |
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