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Title: |
IT Systems Administrator
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Location: |
US-California
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Work History: |
Technology Coordinator
Covenant Christian School, Orange, CA
January 2005 Present
Provided information technology management for 200 users, including faculty, staff, and students
Provided phone support and on-site technical support for 40 workstations
Researched required cost-effective hardware and software solutions, prior to purchase within budget requirements
Was in charge of purchasing new 25 new desktop workstations within a $15,000 budget
Configured 25 new desktop workstations using Acronis True Image imaging software
Centralized information and resources by installing Windows Server 2003, running Active Directory with organizational units, folder redirections, and group polices
Resolved hardware issues for hard drive failures, memory upgrade/replacement, and DVD/CD drives
Resolved software issues with Microsoft Office XP/2003, Microsoft Windows XP, Microsoft Windows Server 2003, Mac OS X
Promoted to information technology instructor in July 2006
Secured wireless network using a media access control list
Connected computer systems to audio and visual equipment for weekly presentations/meetings
Wrote a technology manual with over 75 pages of detailed step-by-step instructions along with video tutorials recorded using Camtasia Studio instructing how to operate and administer the Windows Server 2003 system, Active Directory, GradeLink school database system, PhoneTree calling system, SmoothWalll Corporate Guardian internet filter, printers, our web site, our network, troubleshooting issues, and disaster recovery
Wrote a technology plan with over 60 pages that outlined goals and expectations for the next fire years
Developed a new database-driven web site using XHTML, CSS, and PHP powered by Drupal content management system, which provides user authentication, login access, content addition, update and deletion of content, in a WYSIWYG environment
Installed and configured OKI Data color laser network printers
Maintained software and hardware contracts and yearly renewals costs
Network Support Technician
The Masters College, Santa Clarita, CA
September 2002 May 2003
Provided telephone and on-site technical support for 1550 workstations
Performed hardware and software installations, configuration and upgrades for both laptops and desktops, using Microsoft Windows 2000/XP, Microsoft Office 2000/XP suite and other software
Resolved hardware issues for hard drive failures, memory upgrade/replacement, and DVD/CD drives
Researched and resolved hardware and software problems in response to incoming requests using analysis and prioritizing skills to respond to critical problems first
Workstation Laboratory Manager
Riverside Community College, Norco, CA
March 2000 June 2002
Provided management and support for over 130 workstation
Researched and resolved software problems in response to incoming notifications
Resolved software issues with Microsoft Office 2000/XP, and Microsoft Windows 2000/XP
Resolved hardware issues for hard drive failures, memory upgrade/replacement, and DVD/CD drives
Senior Web Master
Courageous Christians United, Dallas, TX
October 2003 December 2006
Developed a database-driven content management system using PHP and MySQL, providing user authentication, login access, content addition, update and deletion of XHTML, in a WYSIWYG environment
Brought site layout and color scheme from concept to reality using CSS
Confirmed sites met W3C standards to ensure cross platform and cross web browser compatibly
Responded immediately to suggestions for technical changes and updates
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Skills: |
Operating Systems
MS Windows XP
MS Windows Server 2003
Mac OS X
Linux
Applications
MS Office 2000/XP/2003
Acronis True Image
Dreamweaver
Fireworks
Flash
Scripting
XHTML/XML
CSS
PHP
VB Script
Networking
TCP/IP
SMTP/POP3
SSL
DNS
Wireless 802.11b 802.11g 802.11g
Services
Active Directory
Apache
MySQL
SmoothWall Corporate Guardian
Internet Filter
Hardware
Dell Desktops/Laptops
HP Desktops/Laptops
Apple Desktops/Laptops
OKI Data Color Laser Printers
Canon Image Runner Printers
HP Scanners
InFocus LCD/DLP Projects
Hard Drives
CD/DVD Drives
Web Applications
Drupal
Gallery
WebCalendar
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Education: |
Bachelor of Science, Computer Science, emphasis in Information Systems
The Masters College, Santa Clarita, CA
December 2004
Focus: Web server, systems, network, and database administration
CISSP (Certified Information Systems Security Professional)
(ISC)2 (International Information Systems Security Certification Consortium)
Palm Harbor, FL
Expected date of completion: June 2008
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Endorsements
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Allen has received 1 endorsement.
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Allen has endorsed 0 Members.
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Rank |
Title |
Location |
Status |
Actions |
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4.487 |
Network administration and support |
US-California-San Bernardino/Palm Springs |
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Details
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