|
|
Title: |
SR. QA Professional
|
Location: |
US-Colorado-Denver
|
Work History: |
=================
STEVEN R. CVENCEK
=================
330 Cottonwood Court
Broomfield, CO. 80020
Home: (303) 635-2293
Cell: (303) 517-9085
Email: steven@nbitech.com
URL: http://www.nbitech.com/associate/steven_cvencek.html
-------------------------
SUMMARY OF QUALIFICATIONS
-------------------------
- Twenty years of experience within the QA/Test and Professional
Services/Deployment fields under diverse conditions
- Compatible hardware-software knowledge / vast experience with
different operating systems, workstations and the testing of
software (embedded web-based and standalone Java, Visual Studio,
and .Net applications)
- Strong UNIX knowledge / intense network exposure / telecommunications
experience & practice
- Solid exposure to Database applications / two & three tier client
server understanding
- Familiar with various levels of UNIX Shell scripting
- High customer support background & exposure / solid interpersonal
skills both oral and written
- Heavy concentration on test design-plan, analysis, and procedures
/ ISO, CMM SQM, IEEE, ANSI, and RUP
- Analytical with good problem solving skills /versatile, creative,
interpersonal and highly accountable
-------------------------------
RELATED EXPERIENCE / EMPLOYMENT
-------------------------------
Global Consultants Incorporation (G.C.I.)
25 Airport Road, Morristown, NJ. 07960
July 2007– March 2008 - Sr. Test Analyst contracted to Level 3 Communications (Denver)
--> Senior test analyst responsible for test discipline implementation of the
Enterprise Rational Unified Process (ERUP) into the Level 3 organization.
--> Responsible for the direction/edification of the RUP test process into complex
IT and Network divisions.
--> Implemented solution with in the first (3) months on the project. Created process
documentation (test strategies, management, measurement plans, guideline, and
training material) to support the RUP best practices for test adoption.
--> Subject Matter Expert (SME) in the integration of test management tools
(TestManager, CQTM, RMT with traceability to requirements (RequisitePro), and the
measurement of defects (ClearQuest).
Netstar Corporation, May 2006 – July 2007
7 West Square Lake Road, Bloomfield Hills, MI. 48302
May 2006 – July 2007 / QA Lead Analyst contracted to Policy Studies PSI (Denver)
“MT-CHOICE” Eligibility Broker
QA lead (4 members) responsible for testing PSI’s Medicaid enrollment broker
project for the State of Montana. This project assigns eligible members with
primary care physicians (PCP’s) to ensure proper Medicaid benefits are
automatically processed.
Created manual functional test cases mapped from System Requirements and
Functional Design Specifications. Each functional test case focused on a
one-to-one test coverage. This ensured proper eligibility between a client
and PCP is/was in effect as well as the proper reimbursement to the provider
facilitating the care. Created numerous SQL queries to ensure proper data
values as well as the addition of fault data for logic injection testing.
MT-CHOICE product is based on the XP Windows operating systems for the middleware,
Microsoft SQL Server for the backend database and C-Sharp GUI for the thin
client frontend.
Jeppesen, August 2005 – May 2006
55 Inverness Drive East
Englewood, CO. 80112
Deployment Specialist / Electronic Flight Bag (EFB) Class 1, 2, 3
Deployment/Implementation specialist for Jeppesen’s Electronic Flight
Bag (EFB) Class 1, 2 and 3 operations. This includes both installed on-board
avionics as well as portable stowaway EFB solutions. Developed and implemented
project plans (inception to final product delivery), perform technical site
evaluations, installations/configurations, customizations and on-site training.
EFB product is based off both Linux and Windows operating systems with the use
of specialized hardware solutions (Astronautics & navAero). Loadable software
parts (LSP) are loaded onto this hardware via the Portable Maintenance Access
Terminal 2000 (PMAT 2000) by the use of LoadStar AIRNC 615 applications.
Jeppesen, December 2004 – August 2005
Senior Software Test Engineer (Team Lead) / “OPSControl”
Team lead (5 members) for Jeppesen’s next generation flight operations
system application. This project automates the flight planning process
by maximizing peak efficiency for a myriad of flight plans and aircrafts.
Incorporated Rational’s TestManager as the test repository for all test
artifacts: test cases, scripts, procedures, suites, and test results.
Implemented two test methods to validate client end-user requirements:
manual functional (Rational Manual Test) and “data-driven” automated
regression (Rational Robot) testing. Test design derived from Rational
RUP process: System Level Requirements, Use Cases, Functional/Non-Functional
Requirements and GUI Design documents. Standalone Java application with
Oracle as the backend, IBM’s Websphere as the IDE, and Java Swing as the
chosen application window environment.
SSI North America, February 2003 – August 2004
200 W. 17th Street, Suite 300
Cheyenne, WY. 82001
Testing Manager / Government Systems TANF/FAMIS – Wyoming IRIS
Managed and directed entire testing effort for complex TANF/FAMIS
Customer Relationship Management (CRM) system. This project automates
the entire family economic assistance, eligibility, empowerment, and
employment services for the State of Wyoming. This project is a Web
based driven application with Oracle as the backend, Sun ONE Studio as
the IDE, and Java as the chosen application window environment. The
Rational product suite (ReqPro, TestManager, ClearQuest) provides the
methods to control the software methodology practices. My role ensures
all required testing artifacts (Unit, Integration, System, Acceptance)
conform to all Quality standards by use of ISO9000 and CMM models. Both
manual and automated test script generation (Robot) are performed based
on approved client design documents. Accountable for all testing reviews,
testing documentation, training, and user acceptance procedures.
Clear Communications, INC. January 2000 - June 2002
3900 South Wadsworth Blvd, Suite 495
Lakewood, CO. 80235
Senior Systems Engineer / (Team Lead) Professional Services - Clear
Product line
Accountable for the technical direction (pre/post sales) for a team
of systems engineers on UNIX Solaris (2.5.1 - 2.8) server platforms.
Team supports the delivery of Clear's Network Management System (NMS)
product line to the OSS/BSS world. This software depicted end-to-end
network circuit topologies for the purposes of PM, Fault, and Route
Cause Analysis. It was designed using C++/OO programming, Java/GUI
platform portability, Oracle/Sybase relational databases, and web
based supporting products; IPlanet, WebObjects and WebTermX. My role
was to implement these products to the client base, understand client
network demands, assist engineering with system level functional demands,
and aid with technical documentation. Highly involved with all client
partnerships, technical presentations, training sessions, and formal
key business requirement reviews.
Furthermore, provided technical solutions for network related issues
(Lan/Wan-Tcp/Ip-switches-routers-bridges-hubs-UNIX) integrated with
client based telecommunications networks (INE's-CSU/DSU-ADM-SONET-DWDM)
are handled appropriately with the Clear product set. Key consultant
for the quality assurance division. Assisted with the development of
real-time functional test cases/procedures for the system level or
client end.
Clear Communications, INC. June 1998 - June 2000
Systems Engineer / Technical Client Services - Clear Product Line
Responsible for the implementation of Clear Communications Clearview
products into the field. Provide technical solutions to retrofit the
Clear product line into existing client network design topologies.
Accountable for the operational and environmental specifications of
an entire client site. These tasks involved the knowledge of EMS
(Element Management Systems) interfacing with SONET transport networks,
telecommunications equipment (TITAN, FLM, ALCATEL, NORTEL, e.g.) with
its proprietary language, and the integration of software suites with
existing hardware, networks and software. Frontline support for pre/post
sales effort, field system test for engineering, system administration
activities, and technical documentation.
Clear Communications, INC. February 1996 - June 1998
Senior Quality Assurance Engineer / Engineering - Clearview ProbableCause
/ ClearGateway
Managed entire Quality Assurance effort for telco fault management based
product. In control of all aspects of Quality control by use of ANSI,
ISO9001 and CMM models. Tasks related to the creation of real-time test
cases, master test plans, entrance/exit criteria, analysis reports, bug
system tracking, and configuration management. Created innovated test
approach to outlay all facets of sunny (black box) and rainy (white box)
testing. This entails the integration, regression, integrity, and System
level test concentrations. Applied multitude of shell scripts to best
assist the ease-of-use, flow, and expediency of the ProbableCause product.
Acquired in-depth knowledge of inner Intelligent Network Element (INE) with
its TL1 structured language.
Drove acceptance of Clear's ProbableCause (Root Cause Analysis) and ClearGateway
(Legacy network based software) products to USWest technologies division.
This involved full-time production support to assist with the installation,
product use, post-release troubleshooting, and documentation.
US West Technologies, INC. January 1994 - January 1996
1475 Lawrence Street, Suite 600
Denver, CO. 80003
Member Technical Staff / Application System Test - Electronic Bonding (Mediacc)
Employed as Standards TMN (Telecommunications Management Network) application
conformance tester for Mediacc (Mediated Access) trouble ticket administration
project. Responsible for the implementation of tasks related to error handling
conditions. These tasks involved detailed design comprehension of CMIP (CommonCom
Management Information Protocol) using the ANSI (American National Standards
Institute) T1.227/228 standards as a guideline for test practices (moving
toward ISO9001 compliance). Created numerous test case scenarios which validated
primitive (package requirements) with proper handling of CMIP service errors,
SMFU (System Management Functional Units - BER encoding) and EFDs (Event Forward
Discriminators - routing elements).
Singly completed AT&T interoperability and OSI (Open Standards Interconnection)
using the standardized 7 layer stack. Speared initial connectivity tests and
application information exchange providing the basic infrastructure of the
Mediacc gateway. Successfully accomplished task and delivered product for beta
testing. Test phase required high customer exposure and focus. Conducted
meetings and applied effective suggestions to best meet exit criteria. Involved
in Configuration Build process stressed on regression suite testing. In effect,
downloaded builds, applied executables and utilities within test modules, and
conducted step by step integrity check for each build. Developed test checklist
that stressed critical testing areas with emphasis on Change Request deliverables
and ramifications of those bug fixes.
Auto-trol Technology Corporation, May 1991 - January 1994
12500 North Washington Street
Denver, CO. 80241
Development Technician / Essential Products - Peripheral Division
Assisted and designed new plotting GUI interface. Key role in the development
of test methodologies (procedures, suites, and cases) to best test software
integrity. Created complex graphical test cases to ensure system validation
and vendor hardware failures. Solely responsible for monitoring and maintaining
lab equipment, evaluation of new technology, and demonstrations. Also
responsible
for the creation and output of graphical drawings for in-house use and customer
sales requests. Frontline support on all customer issues including software
patches, discrepancy reports, and documentation updates.
Auto-trol Technology Corporation, January 1988 - May 1991
Senior Software Quality Technician / Software Quality Assurance
Key quality tester on all output, graphic converters, and communication products.
Intense growth of architecture, design, and implementation of system test
functions and procedures. Developed/implemented test specifications to best
test software quality. Tested media installations and all aspects of product
functionality and dependencies. Main peripheral resource support for fellow
co-workers, related personnel, and customers.
Auto-trol Technology Corporation, April 1987 - January 1988
Customer Support Representative / Technical Help Desk
Provided a central focal point to assist customers and support personnel.
Responded to customer inquiries by researching problems/questions and provided
solutions. Primary third party (vendor) specialist. Also responsible for the
extraction of information from several databases for field engineers, sales
engineers, and in-house requests.
---------------------------------
SOFTWARE / HARDWARE PROFICIENCIES
---------------------------------
Database Applications:
Oracle & Sybase Systems - (SQL & ISQL), Data Workbench, DBViewer
Computer Platforms:
Apollo - HP - IBM PC compatibles - Sun Sparcs/ Ultras / Enterprise series
Vax/Dec stations
Windowing Systems:
X-Windows - Osf/Motif - Openwindows - Microsoft/NT - HP Vue - Solaris/CDE
Forte (DDS)
Network Tools and Protocols:
Network General "Sniffer" - OTS (osiadmin) - X25 connectivity AI (Applied
Innovations) CMISE/CMIP - Tcp/Ip - OSI seven(7) layer stack - Tl1 & MML
Intelligent Network Element languages - Token Ring - Frame Relay - ATM
DWDM – BGP/OSPF
Operating Systems:
AEGIS - DOS - SunOS - Solaris - HP/UX - VMS - SCO/UNIX - LINX - ULTRIX - AIX
UNIX - installation/configuration, mount, internal/external devices, rsh,
rlogin, ftp, user accounts, shares, links, rdist, hosts,
subnet/netmasks,UFS/NFS, netstat, package add/dels, print servers, ppp
Programming Languages:
Korn, Bourne, C-shells - Awk - Sed - Html/XML - UNIX Shell Scripting - Java
Telecommunications/ Client & Server Software / Tools:
DCE (Distributed Computing Environment) - OSI/CMIP - T1M1 - Legacy Systems
(WFA, Tirks, e.g.) - TALARIAN RTWorks - Sonet (Point-to-Point, UPSR 2-4 RING BLSR)
ISDN - DSL - Rational Product Suite (ReqPro, TestManager, ClearQuest, ClearCase,
Robot, CQTM, RMT) - Mercury TestDirector - Borland StarTeam
Routers and Network Equipment:
Cisco 675/678 - Bay Networks - Intelligent Network Elements (INE's) - Alcatel
Fujitsu - Lucent - NEC - Nortel - Positron - Tellabs - Redback - ONI - Ciena
Sentry 1600, Corestream, and METRO - Kentrox CSU/DSU - M1 Mpath Multiplexor
Cisco ONS15xxx – SmartEdge – Sorrento GigaMux
Graphic Software:
ATTC (AutoTrol) Series 5000 & 7000 - AutoCad - Terak - Visio - Frame Maker
Web Applications:
Netscape Enterprise IPlanet Server - Apple WebObjects Deployment - WebTermX
Apache - Sun ONE Studio - XML - DHTML
---------
EDUCATION
---------
University of Colorado, Denver-Information Management Systems (60 core hours),
91-96
Front Range Community College, Westminster-Under Graduate Studies, 94-95
Arapahoe Community College, Littleton-Certificate in Computer Aided Design, 1986
------
AWARDS
------
- USWest Value of Excellence
- USWest "Bridging The Gap" Recognition
- Clear Quality Goal Initiatives
- Clear Sales Achievement Award
- Jeppesen “Flying Pig” Accommodation
- Boeing "Pride @ Boeing" Award
References available on request
|
Skills: |
=================
STEVEN R. CVENCEK
=================
330 Cottonwood Court
Broomfield, CO. 80020
Home: (303) 635-2293
Cell: (303) 517-9085
Email: steven@nbitech.com
URL: http://www.nbitech.com/associate/steven_cvencek.html
-------------------------
SUMMARY OF QUALIFICATIONS
-------------------------
- Twenty years of experience within the QA/Test and Professional
Services/Deployment fields under diverse conditions
- Compatible hardware-software knowledge / vast experience with
different operating systems, workstations and the testing of
software (embedded web-based and standalone Java, Visual Studio,
and .Net applications)
- Strong UNIX knowledge / intense network exposure / telecommunications
experience & practice
- Solid exposure to Database applications / two & three tier client
server understanding
- Familiar with various levels of UNIX Shell scripting
- High customer support background & exposure / solid interpersonal
skills both oral and written
- Heavy concentration on test design-plan, analysis, and procedures
/ ISO, CMM SQM, IEEE, ANSI, and RUP
- Analytical with good problem solving skills /versatile, creative,
interpersonal and highly accountable
-------------------------------
RELATED EXPERIENCE / EMPLOYMENT
-------------------------------
Global Consultants Incorporation (G.C.I.)
25 Airport Road, Morristown, NJ. 07960
July 2007– March 2008 - Sr. Test Analyst contracted to Level 3 Communications (Denver)
--> Senior test analyst responsible for test discipline implementation of the
Enterprise Rational Unified Process (ERUP) into the Level 3 organization.
--> Responsible for the direction/edification of the RUP test process into complex
IT and Network divisions.
--> Implemented solution with in the first (3) months on the project. Created process
documentation (test strategies, management, measurement plans, guideline, and
training material) to support the RUP best practices for test adoption.
--> Subject Matter Expert (SME) in the integration of test management tools
(TestManager, CQTM, RMT with traceability to requirements (RequisitePro), and the
measurement of defects (ClearQuest).
Netstar Corporation, May 2006 – July 2007
7 West Square Lake Road, Bloomfield Hills, MI. 48302
May 2006 – July 2007 / QA Lead Analyst contracted to Policy Studies PSI (Denver)
“MT-CHOICE” Eligibility Broker
QA lead (4 members) responsible for testing PSI’s Medicaid enrollment broker
project for the State of Montana. This project assigns eligible members with
primary care physicians (PCP’s) to ensure proper Medicaid benefits are
automatically processed.
Created manual functional test cases mapped from System Requirements and
Functional Design Specifications. Each functional test case focused on a
one-to-one test coverage. This ensured proper eligibility between a client
and PCP is/was in effect as well as the proper reimbursement to the provider
facilitating the care. Created numerous SQL queries to ensure proper data
values as well as the addition of fault data for logic injection testing.
MT-CHOICE product is based on the XP Windows operating systems for the middleware,
Microsoft SQL Server for the backend database and C-Sharp GUI for the thin
client frontend.
Jeppesen, August 2005 – May 2006
55 Inverness Drive East
Englewood, CO. 80112
Deployment Specialist / Electronic Flight Bag (EFB) Class 1, 2, 3
Deployment/Implementation specialist for Jeppesen’s Electronic Flight
Bag (EFB) Class 1, 2 and 3 operations. This includes both installed on-board
avionics as well as portable stowaway EFB solutions. Developed and implemented
project plans (inception to final product delivery), perform technical site
evaluations, installations/configurations, customizations and on-site training.
EFB product is based off both Linux and Windows operating systems with the use
of specialized hardware solutions (Astronautics & navAero). Loadable software
parts (LSP) are loaded onto this hardware via the Portable Maintenance Access
Terminal 2000 (PMAT 2000) by the use of LoadStar AIRNC 615 applications.
Jeppesen, December 2004 – August 2005
Senior Software Test Engineer (Team Lead) / “OPSControl”
Team lead (5 members) for Jeppesen’s next generation flight operations
system application. This project automates the flight planning process
by maximizing peak efficiency for a myriad of flight plans and aircrafts.
Incorporated Rational’s TestManager as the test repository for all test
artifacts: test cases, scripts, procedures, suites, and test results.
Implemented two test methods to validate client end-user requirements:
manual functional (Rational Manual Test) and “data-driven” automated
regression (Rational Robot) testing. Test design derived from Rational
RUP process: System Level Requirements, Use Cases, Functional/Non-Functional
Requirements and GUI Design documents. Standalone Java application with
Oracle as the backend, IBM’s Websphere as the IDE, and Java Swing as the
chosen application window environment.
SSI North America, February 2003 – August 2004
200 W. 17th Street, Suite 300
Cheyenne, WY. 82001
Testing Manager / Government Systems TANF/FAMIS – Wyoming IRIS
Managed and directed entire testing effort for complex TANF/FAMIS
Customer Relationship Management (CRM) system. This project automates
the entire family economic assistance, eligibility, empowerment, and
employment services for the State of Wyoming. This project is a Web
based driven application with Oracle as the backend, Sun ONE Studio as
the IDE, and Java as the chosen application window environment. The
Rational product suite (ReqPro, TestManager, ClearQuest) provides the
methods to control the software methodology practices. My role ensures
all required testing artifacts (Unit, Integration, System, Acceptance)
conform to all Quality standards by use of ISO9000 and CMM models. Both
manual and automated test script generation (Robot) are performed based
on approved client design documents. Accountable for all testing reviews,
testing documentation, training, and user acceptance procedures.
Clear Communications, INC. January 2000 - June 2002
3900 South Wadsworth Blvd, Suite 495
Lakewood, CO. 80235
Senior Systems Engineer / (Team Lead) Professional Services - Clear
Product line
Accountable for the technical direction (pre/post sales) for a team
of systems engineers on UNIX Solaris (2.5.1 - 2.8) server platforms.
Team supports the delivery of Clear's Network Management System (NMS)
product line to the OSS/BSS world. This software depicted end-to-end
network circuit topologies for the purposes of PM, Fault, and Route
Cause Analysis. It was designed using C++/OO programming, Java/GUI
platform portability, Oracle/Sybase relational databases, and web
based supporting products; IPlanet, WebObjects and WebTermX. My role
was to implement these products to the client base, understand client
network demands, assist engineering with system level functional demands,
and aid with technical documentation. Highly involved with all client
partnerships, technical presentations, training sessions, and formal
key business requirement reviews.
Furthermore, provided technical solutions for network related issues
(Lan/Wan-Tcp/Ip-switches-routers-bridges-hubs-UNIX) integrated with
client based telecommunications networks (INE's-CSU/DSU-ADM-SONET-DWDM)
are handled appropriately with the Clear product set. Key consultant
for the quality assurance division. Assisted with the development of
real-time functional test cases/procedures for the system level or
client end.
Clear Communications, INC. June 1998 - June 2000
Systems Engineer / Technical Client Services - Clear Product Line
Responsible for the implementation of Clear Communications Clearview
products into the field. Provide technical solutions to retrofit the
Clear product line into existing client network design topologies.
Accountable for the operational and environmental specifications of
an entire client site. These tasks involved the knowledge of EMS
(Element Management Systems) interfacing with SONET transport networks,
telecommunications equipment (TITAN, FLM, ALCATEL, NORTEL, e.g.) with
its proprietary language, and the integration of software suites with
existing hardware, networks and software. Frontline support for pre/post
sales effort, field system test for engineering, system administration
activities, and technical documentation.
Clear Communications, INC. February 1996 - June 1998
Senior Quality Assurance Engineer / Engineering - Clearview ProbableCause
/ ClearGateway
Managed entire Quality Assurance effort for telco fault management based
product. In control of all aspects of Quality control by use of ANSI,
ISO9001 and CMM models. Tasks related to the creation of real-time test
cases, master test plans, entrance/exit criteria, analysis reports, bug
system tracking, and configuration management. Created innovated test
approach to outlay all facets of sunny (black box) and rainy (white box)
testing. This entails the integration, regression, integrity, and System
level test concentrations. Applied multitude of shell scripts to best
assist the ease-of-use, flow, and expediency of the ProbableCause product.
Acquired in-depth knowledge of inner Intelligent Network Element (INE) with
its TL1 structured language.
Drove acceptance of Clear's ProbableCause (Root Cause Analysis) and ClearGateway
(Legacy network based software) products to USWest technologies division.
This involved full-time production support to assist with the installation,
product use, post-release troubleshooting, and documentation.
US West Technologies, INC. January 1994 - January 1996
1475 Lawrence Street, Suite 600
Denver, CO. 80003
Member Technical Staff / Application System Test - Electronic Bonding (Mediacc)
Employed as Standards TMN (Telecommunications Management Network) application
conformance tester for Mediacc (Mediated Access) trouble ticket administration
project. Responsible for the implementation of tasks related to error handling
conditions. These tasks involved detailed design comprehension of CMIP (CommonCom
Management Information Protocol) using the ANSI (American National Standards
Institute) T1.227/228 standards as a guideline for test practices (moving
toward ISO9001 compliance). Created numerous test case scenarios which validated
primitive (package requirements) with proper handling of CMIP service errors,
SMFU (System Management Functional Units - BER encoding) and EFDs (Event Forward
Discriminators - routing elements).
Singly completed AT&T interoperability and OSI (Open Standards Interconnection)
using the standardized 7 layer stack. Speared initial connectivity tests and
application information exchange providing the basic infrastructure of the
Mediacc gateway. Successfully accomplished task and delivered product for beta
testing. Test phase required high customer exposure and focus. Conducted
meetings and applied effective suggestions to best meet exit criteria. Involved
in Configuration Build process stressed on regression suite testing. In effect,
downloaded builds, applied executables and utilities within test modules, and
conducted step by step integrity check for each build. Developed test checklist
that stressed critical testing areas with emphasis on Change Request deliverables
and ramifications of those bug fixes.
Auto-trol Technology Corporation, May 1991 - January 1994
12500 North Washington Street
Denver, CO. 80241
Development Technician / Essential Products - Peripheral Division
Assisted and designed new plotting GUI interface. Key role in the development
of test methodologies (procedures, suites, and cases) to best test software
integrity. Created complex graphical test cases to ensure system validation
and vendor hardware failures. Solely responsible for monitoring and maintaining
lab equipment, evaluation of new technology, and demonstrations. Also
responsible
for the creation and output of graphical drawings for in-house use and customer
sales requests. Frontline support on all customer issues including software
patches, discrepancy reports, and documentation updates.
Auto-trol Technology Corporation, January 1988 - May 1991
Senior Software Quality Technician / Software Quality Assurance
Key quality tester on all output, graphic converters, and communication products.
Intense growth of architecture, design, and implementation of system test
functions and procedures. Developed/implemented test specifications to best
test software quality. Tested media installations and all aspects of product
functionality and dependencies. Main peripheral resource support for fellow
co-workers, related personnel, and customers.
Auto-trol Technology Corporation, April 1987 - January 1988
Customer Support Representative / Technical Help Desk
Provided a central focal point to assist customers and support personnel.
Responded to customer inquiries by researching problems/questions and provided
solutions. Primary third party (vendor) specialist. Also responsible for the
extraction of information from several databases for field engineers, sales
engineers, and in-house requests.
---------------------------------
SOFTWARE / HARDWARE PROFICIENCIES
---------------------------------
Database Applications:
Oracle & Sybase Systems - (SQL & ISQL), Data Workbench, DBViewer
Computer Platforms:
Apollo - HP - IBM PC compatibles - Sun Sparcs/ Ultras / Enterprise series
Vax/Dec stations
Windowing Systems:
X-Windows - Osf/Motif - Openwindows - Microsoft/NT - HP Vue - Solaris/CDE
Forte (DDS)
Network Tools and Protocols:
Network General "Sniffer" - OTS (osiadmin) - X25 connectivity AI (Applied
Innovations) CMISE/CMIP - Tcp/Ip - OSI seven(7) layer stack - Tl1 & MML
Intelligent Network Element languages - Token Ring - Frame Relay - ATM
DWDM – BGP/OSPF
Operating Systems:
AEGIS - DOS - SunOS - Solaris - HP/UX - VMS - SCO/UNIX - LINX - ULTRIX - AIX
UNIX - installation/configuration, mount, internal/external devices, rsh,
rlogin, ftp, user accounts, shares, links, rdist, hosts,
subnet/netmasks,UFS/NFS, netstat, package add/dels, print servers, ppp
Programming Languages:
Korn, Bourne, C-shells - Awk - Sed - Html/XML - UNIX Shell Scripting - Java
Telecommunications/ Client & Server Software / Tools:
DCE (Distributed Computing Environment) - OSI/CMIP - T1M1 - Legacy Systems
(WFA, Tirks, e.g.) - TALARIAN RTWorks - Sonet (Point-to-Point, UPSR 2-4 RING BLSR)
ISDN - DSL - Rational Product Suite (ReqPro, TestManager, ClearQuest, ClearCase,
Robot, CQTM, RMT) - Mercury TestDirector - Borland StarTeam
Routers and Network Equipment:
Cisco 675/678 - Bay Networks - Intelligent Network Elements (INE's) - Alcatel
Fujitsu - Lucent - NEC - Nortel - Positron - Tellabs - Redback - ONI - Ciena
Sentry 1600, Corestream, and METRO - Kentrox CSU/DSU - M1 Mpath Multiplexor
Cisco ONS15xxx – SmartEdge – Sorrento GigaMux
Graphic Software:
ATTC (AutoTrol) Series 5000 & 7000 - AutoCad - Terak - Visio - Frame Maker
Web Applications:
Netscape Enterprise IPlanet Server - Apple WebObjects Deployment - WebTermX
Apache - Sun ONE Studio - XML - DHTML
---------
EDUCATION
---------
University of Colorado, Denver-Information Management Systems (60 core hours),
91-96
Front Range Community College, Westminster-Under Graduate Studies, 94-95
Arapahoe Community College, Littleton-Certificate in Computer Aided Design, 1986
------
AWARDS
------
- USWest Value of Excellence
- USWest "Bridging The Gap" Recognition
- Clear Quality Goal Initiatives
- Clear Sales Achievement Award
- Jeppesen “Flying Pig” Accommodation
- Boeing "Pride @ Boeing" Award
References available on request
|
Education: |
=================
STEVEN R. CVENCEK
=================
330 Cottonwood Court
Broomfield, CO. 80020
Home: (303) 635-2293
Cell: (303) 517-9085
Email: steven@nbitech.com
URL: http://www.nbitech.com/associate/steven_cvencek.html
-------------------------
SUMMARY OF QUALIFICATIONS
-------------------------
- Twenty years of experience within the QA/Test and Professional
Services/Deployment fields under diverse conditions
- Compatible hardware-software knowledge / vast experience with
different operating systems, workstations and the testing of
software (embedded web-based and standalone Java, Visual Studio,
and .Net applications)
- Strong UNIX knowledge / intense network exposure / telecommunications
experience & practice
- Solid exposure to Database applications / two & three tier client
server understanding
- Familiar with various levels of UNIX Shell scripting
- High customer support background & exposure / solid interpersonal
skills both oral and written
- Heavy concentration on test design-plan, analysis, and procedures
/ ISO, CMM SQM, IEEE, ANSI, and RUP
- Analytical with good problem solving skills /versatile, creative,
interpersonal and highly accountable
-------------------------------
RELATED EXPERIENCE / EMPLOYMENT
-------------------------------
Global Consultants Incorporation (G.C.I.)
25 Airport Road, Morristown, NJ. 07960
July 2007– March 2008 - Sr. Test Analyst contracted to Level 3 Communications (Denver)
--> Senior test analyst responsible for test discipline implementation of the
Enterprise Rational Unified Process (ERUP) into the Level 3 organization.
--> Responsible for the direction/edification of the RUP test process into complex
IT and Network divisions.
--> Implemented solution with in the first (3) months on the project. Created process
documentation (test strategies, management, measurement plans, guideline, and
training material) to support the RUP best practices for test adoption.
--> Subject Matter Expert (SME) in the integration of test management tools
(TestManager, CQTM, RMT with traceability to requirements (RequisitePro), and the
measurement of defects (ClearQuest).
Netstar Corporation, May 2006 – July 2007
7 West Square Lake Road, Bloomfield Hills, MI. 48302
May 2006 – July 2007 / QA Lead Analyst contracted to Policy Studies PSI (Denver)
“MT-CHOICE” Eligibility Broker
QA lead (4 members) responsible for testing PSI’s Medicaid enrollment broker
project for the State of Montana. This project assigns eligible members with
primary care physicians (PCP’s) to ensure proper Medicaid benefits are
automatically processed.
Created manual functional test cases mapped from System Requirements and
Functional Design Specifications. Each functional test case focused on a
one-to-one test coverage. This ensured proper eligibility between a client
and PCP is/was in effect as well as the proper reimbursement to the provider
facilitating the care. Created numerous SQL queries to ensure proper data
values as well as the addition of fault data for logic injection testing.
MT-CHOICE product is based on the XP Windows operating systems for the middleware,
Microsoft SQL Server for the backend database and C-Sharp GUI for the thin
client frontend.
Jeppesen, August 2005 – May 2006
55 Inverness Drive East
Englewood, CO. 80112
Deployment Specialist / Electronic Flight Bag (EFB) Class 1, 2, 3
Deployment/Implementation specialist for Jeppesen’s Electronic Flight
Bag (EFB) Class 1, 2 and 3 operations. This includes both installed on-board
avionics as well as portable stowaway EFB solutions. Developed and implemented
project plans (inception to final product delivery), perform technical site
evaluations, installations/configurations, customizations and on-site training.
EFB product is based off both Linux and Windows operating systems with the use
of specialized hardware solutions (Astronautics & navAero). Loadable software
parts (LSP) are loaded onto this hardware via the Portable Maintenance Access
Terminal 2000 (PMAT 2000) by the use of LoadStar AIRNC 615 applications.
Jeppesen, December 2004 – August 2005
Senior Software Test Engineer (Team Lead) / “OPSControl”
Team lead (5 members) for Jeppesen’s next generation flight operations
system application. This project automates the flight planning process
by maximizing peak efficiency for a myriad of flight plans and aircrafts.
Incorporated Rational’s TestManager as the test repository for all test
artifacts: test cases, scripts, procedures, suites, and test results.
Implemented two test methods to validate client end-user requirements:
manual functional (Rational Manual Test) and “data-driven” automated
regression (Rational Robot) testing. Test design derived from Rational
RUP process: System Level Requirements, Use Cases, Functional/Non-Functional
Requirements and GUI Design documents. Standalone Java application with
Oracle as the backend, IBM’s Websphere as the IDE, and Java Swing as the
chosen application window environment.
SSI North America, February 2003 – August 2004
200 W. 17th Street, Suite 300
Cheyenne, WY. 82001
Testing Manager / Government Systems TANF/FAMIS – Wyoming IRIS
Managed and directed entire testing effort for complex TANF/FAMIS
Customer Relationship Management (CRM) system. This project automates
the entire family economic assistance, eligibility, empowerment, and
employment services for the State of Wyoming. This project is a Web
based driven application with Oracle as the backend, Sun ONE Studio as
the IDE, and Java as the chosen application window environment. The
Rational product suite (ReqPro, TestManager, ClearQuest) provides the
methods to control the software methodology practices. My role ensures
all required testing artifacts (Unit, Integration, System, Acceptance)
conform to all Quality standards by use of ISO9000 and CMM models. Both
manual and automated test script generation (Robot) are performed based
on approved client design documents. Accountable for all testing reviews,
testing documentation, training, and user acceptance procedures.
Clear Communications, INC. January 2000 - June 2002
3900 South Wadsworth Blvd, Suite 495
Lakewood, CO. 80235
Senior Systems Engineer / (Team Lead) Professional Services - Clear
Product line
Accountable for the technical direction (pre/post sales) for a team
of systems engineers on UNIX Solaris (2.5.1 - 2.8) server platforms.
Team supports the delivery of Clear's Network Management System (NMS)
product line to the OSS/BSS world. This software depicted end-to-end
network circuit topologies for the purposes of PM, Fault, and Route
Cause Analysis. It was designed using C++/OO programming, Java/GUI
platform portability, Oracle/Sybase relational databases, and web
based supporting products; IPlanet, WebObjects and WebTermX. My role
was to implement these products to the client base, understand client
network demands, assist engineering with system level functional demands,
and aid with technical documentation. Highly involved with all client
partnerships, technical presentations, training sessions, and formal
key business requirement reviews.
Furthermore, provided technical solutions for network related issues
(Lan/Wan-Tcp/Ip-switches-routers-bridges-hubs-UNIX) integrated with
client based telecommunications networks (INE's-CSU/DSU-ADM-SONET-DWDM)
are handled appropriately with the Clear product set. Key consultant
for the quality assurance division. Assisted with the development of
real-time functional test cases/procedures for the system level or
client end.
Clear Communications, INC. June 1998 - June 2000
Systems Engineer / Technical Client Services - Clear Product Line
Responsible for the implementation of Clear Communications Clearview
products into the field. Provide technical solutions to retrofit the
Clear product line into existing client network design topologies.
Accountable for the operational and environmental specifications of
an entire client site. These tasks involved the knowledge of EMS
(Element Management Systems) interfacing with SONET transport networks,
telecommunications equipment (TITAN, FLM, ALCATEL, NORTEL, e.g.) with
its proprietary language, and the integration of software suites with
existing hardware, networks and software. Frontline support for pre/post
sales effort, field system test for engineering, system administration
activities, and technical documentation.
Clear Communications, INC. February 1996 - June 1998
Senior Quality Assurance Engineer / Engineering - Clearview ProbableCause
/ ClearGateway
Managed entire Quality Assurance effort for telco fault management based
product. In control of all aspects of Quality control by use of ANSI,
ISO9001 and CMM models. Tasks related to the creation of real-time test
cases, master test plans, entrance/exit criteria, analysis reports, bug
system tracking, and configuration management. Created innovated test
approach to outlay all facets of sunny (black box) and rainy (white box)
testing. This entails the integration, regression, integrity, and System
level test concentrations. Applied multitude of shell scripts to best
assist the ease-of-use, flow, and expediency of the ProbableCause product.
Acquired in-depth knowledge of inner Intelligent Network Element (INE) with
its TL1 structured language.
Drove acceptance of Clear's ProbableCause (Root Cause Analysis) and ClearGateway
(Legacy network based software) products to USWest technologies division.
This involved full-time production support to assist with the installation,
product use, post-release troubleshooting, and documentation.
US West Technologies, INC. January 1994 - January 1996
1475 Lawrence Street, Suite 600
Denver, CO. 80003
Member Technical Staff / Application System Test - Electronic Bonding (Mediacc)
Employed as Standards TMN (Telecommunications Management Network) application
conformance tester for Mediacc (Mediated Access) trouble ticket administration
project. Responsible for the implementation of tasks related to error handling
conditions. These tasks involved detailed design comprehension of CMIP (CommonCom
Management Information Protocol) using the ANSI (American National Standards
Institute) T1.227/228 standards as a guideline for test practices (moving
toward ISO9001 compliance). Created numerous test case scenarios which validated
primitive (package requirements) with proper handling of CMIP service errors,
SMFU (System Management Functional Units - BER encoding) and EFDs (Event Forward
Discriminators - routing elements).
Singly completed AT&T interoperability and OSI (Open Standards Interconnection)
using the standardized 7 layer stack. Speared initial connectivity tests and
application information exchange providing the basic infrastructure of the
Mediacc gateway. Successfully accomplished task and delivered product for beta
testing. Test phase required high customer exposure and focus. Conducted
meetings and applied effective suggestions to best meet exit criteria. Involved
in Configuration Build process stressed on regression suite testing. In effect,
downloaded builds, applied executables and utilities within test modules, and
conducted step by step integrity check for each build. Developed test checklist
that stressed critical testing areas with emphasis on Change Request deliverables
and ramifications of those bug fixes.
Auto-trol Technology Corporation, May 1991 - January 1994
12500 North Washington Street
Denver, CO. 80241
Development Technician / Essential Products - Peripheral Division
Assisted and designed new plotting GUI interface. Key role in the development
of test methodologies (procedures, suites, and cases) to best test software
integrity. Created complex graphical test cases to ensure system validation
and vendor hardware failures. Solely responsible for monitoring and maintaining
lab equipment, evaluation of new technology, and demonstrations. Also
responsible
for the creation and output of graphical drawings for in-house use and customer
sales requests. Frontline support on all customer issues including software
patches, discrepancy reports, and documentation updates.
Auto-trol Technology Corporation, January 1988 - May 1991
Senior Software Quality Technician / Software Quality Assurance
Key quality tester on all output, graphic converters, and communication products.
Intense growth of architecture, design, and implementation of system test
functions and procedures. Developed/implemented test specifications to best
test software quality. Tested media installations and all aspects of product
functionality and dependencies. Main peripheral resource support for fellow
co-workers, related personnel, and customers.
Auto-trol Technology Corporation, April 1987 - January 1988
Customer Support Representative / Technical Help Desk
Provided a central focal point to assist customers and support personnel.
Responded to customer inquiries by researching problems/questions and provided
solutions. Primary third party (vendor) specialist. Also responsible for the
extraction of information from several databases for field engineers, sales
engineers, and in-house requests.
---------------------------------
SOFTWARE / HARDWARE PROFICIENCIES
---------------------------------
Database Applications:
Oracle & Sybase Systems - (SQL & ISQL), Data Workbench, DBViewer
Computer Platforms:
Apollo - HP - IBM PC compatibles - Sun Sparcs/ Ultras / Enterprise series
Vax/Dec stations
Windowing Systems:
X-Windows - Osf/Motif - Openwindows - Microsoft/NT - HP Vue - Solaris/CDE
Forte (DDS)
Network Tools and Protocols:
Network General "Sniffer" - OTS (osiadmin) - X25 connectivity AI (Applied
Innovations) CMISE/CMIP - Tcp/Ip - OSI seven(7) layer stack - Tl1 & MML
Intelligent Network Element languages - Token Ring - Frame Relay - ATM
DWDM – BGP/OSPF
Operating Systems:
AEGIS - DOS - SunOS - Solaris - HP/UX - VMS - SCO/UNIX - LINX - ULTRIX - AIX
UNIX - installation/configuration, mount, internal/external devices, rsh,
rlogin, ftp, user accounts, shares, links, rdist, hosts,
subnet/netmasks,UFS/NFS, netstat, package add/dels, print servers, ppp
Programming Languages:
Korn, Bourne, C-shells - Awk - Sed - Html/XML - UNIX Shell Scripting - Java
Telecommunications/ Client & Server Software / Tools:
DCE (Distributed Computing Environment) - OSI/CMIP - T1M1 - Legacy Systems
(WFA, Tirks, e.g.) - TALARIAN RTWorks - Sonet (Point-to-Point, UPSR 2-4 RING BLSR)
ISDN - DSL - Rational Product Suite (ReqPro, TestManager, ClearQuest, ClearCase,
Robot, CQTM, RMT) - Mercury TestDirector - Borland StarTeam
Routers and Network Equipment:
Cisco 675/678 - Bay Networks - Intelligent Network Elements (INE's) - Alcatel
Fujitsu - Lucent - NEC - Nortel - Positron - Tellabs - Redback - ONI - Ciena
Sentry 1600, Corestream, and METRO - Kentrox CSU/DSU - M1 Mpath Multiplexor
Cisco ONS15xxx – SmartEdge – Sorrento GigaMux
Graphic Software:
ATTC (AutoTrol) Series 5000 & 7000 - AutoCad - Terak - Visio - Frame Maker
Web Applications:
Netscape Enterprise IPlanet Server - Apple WebObjects Deployment - WebTermX
Apache - Sun ONE Studio - XML - DHTML
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EDUCATION
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University of Colorado, Denver-Information Management Systems (60 core hours),
91-96
Front Range Community College, Westminster-Under Graduate Studies, 94-95
Arapahoe Community College, Littleton-Certificate in Computer Aided Design, 1986
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AWARDS
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- USWest Value of Excellence
- USWest "Bridging The Gap" Recognition
- Clear Quality Goal Initiatives
- Clear Sales Achievement Award
- Jeppesen “Flying Pig” Accommodation
- Boeing "Pride @ Boeing" Award
References available on request
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6.917 |
Product Development Design Engineer |
US-Pennsylvania-Philadelphia |
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Details
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1.004 |
Manual_Automation QA/Tester |
US-New Jersey-Central |
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Details
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