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Professional Profile of Flex -- Computer Tech
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ITs a network Logo
Title:
Computer Tech

Location:
US-New York-New York City

Work History:
Currently available immediately.

Skills:
Felix Arroyo
Home (347) 535-0974
E-Mail:yamaha1k@gmail.com Cell (718) 414-3278

PROFILE: Talented desktop and network technician with Comptia A+ certification and client service relationships illustrating progressively responsible IT experience. Expertise includes: building/upgrading/troubleshooting customized personal computers, applications installation and administration; multi-platform environments (Windows 95/98/NT/2000 Pro/XP Pro, LAN/WANs, systems and workstations optimization, network and local printer instalation and repair, computer lab design and setup and TCP/IP configuration. Commitment to customer service, teamwork and quality assurance

EDUCATION:
Per Scholas Bronx, NY
Computer Technology Training Program Graduate – CompTia A+ Certification 01/03 to 05/03

Technical Career Institute New York, NY
Obtained General Equivalency Diploma and September 1987
Certificate in Electronics and Computer Repair

EXPERIENCE:
On-site Computer Technician
Hallmark Total tech, Inc 2/23/06 to 4/23/06
Contractual: New PC and Printer rollout at ABC-Disney, NY
Perform an user survey of all PC hardware nad software that the user has
Backed up all user data , mapped printers and Servers
backed up all user documents and settings, Outlook- pst, pab files
Istalled new PC and restored all users programs, outlook folders, blackberry, Printers
Performed a survey/test with user to assure all of users system was restored,
Updated database with all aplicable user info, prepareed old PC for return to inventory

Field Computer Technician
4G Data Systems 12/23/03 to 2/6/06
• Hardware, software and network support and repair
• Server Hardware support
• Install “SOE” and \\\"OS\\\" on PC’s
• Deploy new PC’s with latest build
• Worked with SA ’s and help desk to resolve hardware and software issues
• Install printers and software drivers
• Knowledge of parts ordering processes , Hp, Xerox, “ CitiGroup \\\" Virtual Tech Services \\\" and “ GPMS Express “

Junior Computer Technician
Per Scholas 01/03 to 05/03
• Performed computer hardware and software installation Bronx, New York
• Checked hard drives after ghosting for various software programs
• Reviewed (BIOS) information of newly cloned hard drives
• After completion system was ready for sales or donations

Supervisor of Office Machine Operators 09/86 to 10/02
Jacobi Medical Center Bronx, New York
• Maintained and repaired print shop equipment
• Installed a computer networked to a high volume copier
• Enforced policies, procedures and safety rules while maintaining an organized atmosphere
• Resolved conflicts that hindered productivity and reduced result integrity
• Maintained inventory and supplies for the entire print shop

• SUMMARY:
A high energy, detailed oriented professional with excellent skills that works independently or as a team player, Knowledge of Excel/PowerPoint Designer, A quick learner with excellent customer service skills, Excellent supervisory and training skills, Accustomed to working in a confidential environment, Enjoy assisting others, Work well under pressure and a Computer hobbyist

TECHNICAL SKILLS:
• Microsoft Network Administration
• Hardware/Software Trouble shooting , Windows 2000 Pro , Windows XP Pro
• Systems/Computer Lab Design, Printer install and repair, PC repair and support,
• Help desk Technical/User Support,
• TCP/IP Address Configuration
• Database Administration
References Furnished Upon Request


Education:
Currently available immediately.



Endorsements
Flex has received 8 endorsements.
Flex has endorsed 3 Members.
Endorsements Received All Endorsements Endorsements Given
  Rank Title Location Status Actions
9.999 No Profile Posted   Details
9.989 Desktop/Helpdesk Support US-New York Details
9.950 Network Support Specialist US-New York-New York City Details
9.868 IT Technician - Windows Support US-New York-New York City Details
9.843 I.T.PMP. MAC and PC Systems Administrator / Technical support US-New York-New York City Details
9.256 IT Support - 10 yrs experience US-New York-New York City Details
8.295 No Profile Posted   Details
5.497 PC Technician/ Network Administrator/ Desktop Support US-New York Details
No endorsements.



Page 1 of 1


Public Messages
From
Date
Message

06.06.11
[This message has been removed by ITsaNetwork because it contained inappropriate content.]

11.27.10
[This message has been removed by ITsaNetwork because it contained inappropriate content.]

Brandon N May
02.24.08
[This message has been removed by ITsaNetwork because it contained inappropriate content.]

09.29.07
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.

Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. I’m happy to answer any questions. Feel free to forward on to anyone you like.

Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.

Don McCauley
dmccauley@dgai.com

Position Specification

Title: Senior Exchange Engineer

The Team

Technical Architecture – The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.

Position description

As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the company’s state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.

The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.

Person

The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
• Exchange 2003\Exchange 2007
• Live Communication server (LCS)\Office Communications Server (OCS)
• Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
• Remote Messaging Technologies (OWA, RPC over HTTP)
• Anti-Spam Technologies
• Anti-Virus Technologies (messaging specific)
• Messaging DR best practices
• Storage technologies (SANs, FC Switches, HBAs)
• Microsoft Outlook 2003/2007
• Active Directory
• Windows 2003 Server
• DNS
• SMTP
• Understanding the principles of UM (Cisco\Exchange)

Job Responsibilities

The candidate will have the following responsibilities with the potential of expanding:
• Researching and developing solutions to meet enterprise wide messaging needs.
• Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
• Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
• High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry “best practices”. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
• Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
• Maintaining and troubleshooting Live Communications server 2005.
• Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
• Maintaining and troubleshooting BlackBerry and Good Technologies servers.
• Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
• Maintaining and Configuring EMC SANs and FC Switches.
• Working with Communications group to troubleshoot Cisco Unity issues.
• Keeping documentation up to date for the messaging environment.
• Testing and deployment of upgrades, hot fixes and other updates.

Education and/or Experience

• Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
• Excellent problem solving, written and oral communication skills.
• Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required.
Account
Deleted
05.07.07
[This message has been deleted by ITsaNetwork.com]

03.20.07
hi..thanks i will check out craigslist.I actually know nothing about this site. I think its all networking and finding the right people.
 
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