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Title: |
Web Content Specialist
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Location: |
US-Texas-Austin
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Work History: |
Web Developer @ DB Interactive 11/07-2/08
Web developer and webmaster for all platforms Windows, UNIX, Mac, ASP, PHP, Ruby on Rails, MySQL, MSSQL, Postgres, MS Access, Apache, IIS, etc.
Deployed staging server for staging customers sites before production roll-out
IT Manager/Webmaster @ Spiceworks Inc. 10/06-9/07
Built up IT infrastructure for production/development/testing/staging environments for Spiceworks software.
IT setup and tasks include monitoring, on/off-site backups, log mining/analyzing (system and application), load balancing, data replication, IP phone implementation.
On-call 24/7 for all aspects of IT in each environment
Responsible for creative design and creation of company website, online advertisements, newsletters and other marketing/promotional materials (T-shirts, hats, notepads, etc)
IT Manager @ Neopost Loop One 7/03-7/06
Responsible for 100% uptime of servers/network for in-house developed online shipping applications
Maintained two production data center sites built one from ground up as a Disaster Recovery site
Deployed new backup solutions (NAS, tape, server-to-server backups w/ rsync)
Improved incident response time by implementing three custom off-site monitoring applications
Developed a custom online portal for executive & customer view into production server & network status
Increased redundancy with server load balancing and data replication solutions
Acted as webmaster for existing and new sites and graphic designer for marketing products (t-shirts, etc)
IT Specialist @ Advocacy, Inc. 1/03-8/03
Worked alongside System Administrator for all aspects of IT
Decreased department spending by integrating Linux servers and open-source desktop/server applications
Integrated a server/network monitoring system
Deployed new VPN hardware to 24 remote TX offices
Level 2 Technical Support @ Allegiance Telecom (formerly Jump.net) 10/99-11/02
Worked closely with system administrators and performed basic system administration of ISPs UNIX/Windows Production Servers
Resolved escalated and advanced technical support requests
Responsible for interviewing and hiring of technical support positions
Acted as sole technical support representative for all customers (rest of department was laid off) during transition to Allegiance Telecom
Level 2 Technical Support @ teleNetwork Inc. 9/98-10/99
Provided outsourced Level 2 support for dozens of ISPs (Time Warner, Verio, etc)
Developed training documentation and hiring processes for technical support department
Acted as final point of contact for escalated and advanced support incidents
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Skills: |
HTML/CSS expert, UNIX/Windows system administration, network administration, photography. From my resume:
Operating Systems: Linux (most distributions), Solaris 9.x-10, Windows 2000/XP, Windows Server 2000/2003, MacOS 9.x-10 (OSX), IOS
Software: Apache, PHP, Embperl, Java, Tomcat, Perl, MySQL, PostgreSQL, Sendmail, Qmail, Postfix, Nagios, Sitescope, NetVault Bakbone, Symantec Antivirus Server, MQSeries, IIS, MSSQL, Microsoft Exchange, Tripwire, ProFTPD, WuFTPD, Bind, TinyDNS, Terminal Services, Adobe Photoshop, Illustrator
Hardware: Dell desktops/servers, HP servers/printers, Cisco switches/routers, Sonicwall/Cisco/Netscreen VPN, NAS, SCSI, Foundry switches/load balancers, Jet Direct cards
Other: HTML, CSS, Java, bash, LAMP development (Perl/PHP), Graphic design, SNMP, VoIP, DHCP
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Education: |
BA Psychology from UT Austin
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Endorsements
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michael has received 1 endorsement.
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michael has endorsed 1 Member.
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8.234 |
Creative Marketing Director |
US-Texas-Austin |
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Details
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Public Messages
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06.06.11 |
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