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Title: |
Web Content Specialist
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Location: |
US-Texas-Austin
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Work History: |
Web Developer @ DB Interactive 11/07-2/08
• Web developer and webmaster for all platforms – Windows, UNIX, Mac, ASP, PHP, Ruby on Rails, MySQL, MSSQL, Postgres, MS Access, Apache, IIS, etc.
• Deployed staging server for staging customers’ sites before production roll-out
IT Manager/Webmaster @ Spiceworks Inc. 10/06-9/07
• Built up IT infrastructure for production/development/testing/staging environments for Spiceworks’ software.
• IT setup and tasks include monitoring, on/off-site backups, log mining/analyzing (system and application), load balancing, data replication, IP phone implementation.
• On-call 24/7 for all aspects of IT in each environment
• Responsible for creative design and creation of company website, online advertisements, newsletters and other marketing/promotional materials (T-shirts, hats, notepads, etc)
IT Manager @ Neopost Loop One 7/03-7/06
• Responsible for 100% uptime of servers/network for in-house developed online shipping applications
• Maintained two production data center sites – built one from ground up as a Disaster Recovery site
• Deployed new backup solutions (NAS, tape, server-to-server backups w/ rsync)
• Improved incident response time by implementing three custom off-site monitoring applications
• Developed a custom online “portal” for executive & customer view into production server & network status
• Increased redundancy with server load balancing and data replication solutions
• Acted as webmaster for existing and new sites and graphic designer for marketing products (t-shirts, etc)
IT Specialist @ Advocacy, Inc. 1/03-8/03
• Worked alongside System Administrator for all aspects of IT
• Decreased department spending by integrating Linux servers and open-source desktop/server applications
• Integrated a server/network monitoring system
• Deployed new VPN hardware to 24 remote TX offices
Level 2 Technical Support @ Allegiance Telecom (formerly Jump.net) 10/99-11/02
• Worked closely with system administrators and performed basic system administration of ISP’s UNIX/Windows Production Servers
• Resolved escalated and advanced technical support requests
• Responsible for interviewing and hiring of technical support positions
• Acted as sole technical support representative for all customers (rest of department was laid off) during transition to Allegiance Telecom
Level 2 Technical Support @ teleNetwork Inc. 9/98-10/99
• Provided outsourced Level 2 support for dozens of ISP’s (Time Warner, Verio, etc)
• Developed training documentation and hiring processes for technical support department
• Acted as final point of contact for escalated and advanced support incidents
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Skills: |
HTML/CSS expert, UNIX/Windows system administration, network administration, photography. From my resume:
Operating Systems: Linux (most distributions), Solaris 9.x-10, Windows 2000/XP, Windows Server 2000/2003, MacOS 9.x-10 (OSX), IOS
Software: Apache, PHP, Embperl, Java, Tomcat, Perl, MySQL, PostgreSQL, Sendmail, Qmail, Postfix, Nagios, Sitescope, NetVault Bakbone, Symantec Antivirus Server, MQSeries, IIS, MSSQL, Microsoft Exchange, Tripwire, ProFTPD, WuFTPD, Bind, TinyDNS, Terminal Services, Adobe Photoshop, Illustrator
Hardware: Dell desktops/servers, HP servers/printers, Cisco switches/routers, Sonicwall/Cisco/Netscreen VPN, NAS, SCSI, Foundry switches/load balancers, Jet Direct cards
Other: HTML, CSS, Java, bash, LAMP development (Perl/PHP), Graphic design, SNMP, VoIP, DHCP
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Education: |
BA Psychology from UT Austin
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Endorsements
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michael has received 1 endorsement.
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michael has endorsed 1 Member.
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8.117 |
Creative Marketing Director |
US-Texas-Austin |
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Details
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