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Title: |
Entry Level Level Unix/Linux/Cisco Admin
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Location: |
US-Texas
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Work History: |
Symantec, Austin, Texas.
Research Analyst (Independent Contractor Sept. 2007 – Present)
Search for and obtain new mal-ware (viruses, exploits, worms) in the wild for in-depth analysis. Write technical documents for developers’ knowledge base. Maintain knowledge Wiki containing our large mal-ware testing archive. Create documentation and guides for new contractors. Configure mal-ware capture engines and run against our collected samples for further mathematic analysis. Administrate computer lab secured “sand-box” network.
Texas State University, San Marcos, Texas
Lab Assistant (Part-time 2003-2006)
Troubleshoot workstation errors, answered student questions about hardware/software (call center), built/maintained user groups, ran software updates and virus scans, performed hardware maintenance, maintained high-volume printers, maintained 99.999% LAN uptime. Recommended lab changes and created daily reports for supervisors documenting network/lab conditions while constantly re-imaging (ghosting) malfunctioning machines.
Whole Earth Provision Co., Houston, Texas and Austin, Texas.
Department Lead (Full Time 2006-2007)
Shoe department maintained 65% of the stores overall revenue while lead. Planned and executed department expansion, grew sales by ~135%. Educated personnel in customer service, product knowledge, and register functions. Implemented new anti-theft inventory policy. Prepared end of day reports, bank deposits, and inventory responsibility.
Aple Corp, Houston, Texas.
Leasing Agent (Summers 2001-2003)
Prepared lease application files, verified customer work/residence, evaluated credit histories, and finally recommended lease for approval. Closed customer leases ensuring complete customer understanding. Received incoming customer service calls selling the lease. Recommended daily call center goals in reports to CIO and president.
IT Manager (Summer 2000-2001)
Developed innovative website that reduced marketing costs 70%. Implemented paperless fax/application system reducing cost to lease by 30%. Coordinated and communicated employee requests and problems to independent programmers for new CRM and account debit software. Researched, ordered, and installed 30 new workstations. Open/Closed.
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Skills: |
Problem Solving.
Natural computer abilities.
Fast learner.
Creative thinker.
Can work alone or in teams.
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Education: |
Strake Jesuit College Prep Houston, TX
Texas State University, San Marcos, Texas. B.A. Business Management December 2006
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