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Professional Profile of Carmen -- Business Developement
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Title:
Business Developement

Location:
US-Minnesota

Work History:
Professional Experience:
Independent Consultant: Marketing & Account Development Consultant (2005-Present)
Analysts International: National Accounts
• Expanded and retained national and international accounts by meeting and exceeding business initiatives
• Increased new business by 25 percent via networking and management of technical consultant pipeline
• Created process improvement assessment for candidate pipeline resulting in profitable account development and retention
• Improved account management by creating a productive and efficient candidate process
• Successfully improved client compliance outcome for 2,000 projects resulting in meeting their first year audit agreement.

Merico Ltd.: Business Development
• Performed a profitable market analysis where by identifying market share and provided 2 year fiscal recommendation
• Identified market presence and development as a platform for a profitable fiscal year in international investments
• Identified marketing plan that created a visible branding presence among the international property development industry
• Assisted board members in the development of name recognition and initial company strategic goals and objectives

Bilimbi Bay LLC: Group Sales Director (2004-2005)
Store Locations: Apple Valley, Eden Prairie and Uptown
• Brought first year revenue of $1M to a 20 percent growth via client development and brand awareness
• Provided brand awareness via a network of professional memberships and prior client relations
• Increased client base by 100 percent via networking, promotional events and community involvement such as Habitat for Humanity
• Enhanced client loyalty by creating and implementing a strategic sales process and presentation of product and services
• Sustained productivity through group sales training and selection of restaurant staff

Xerox Corporation: Major Account Manager - Upper Midwest (1999-2004):
Accounts: Telecommunications,Hotels, Retail & Redistribution
• Generated revenue of $1.8M with a consistent annual increment of $200K
• Profit increase of 35 percent via national and international business development
• Maintained & increased clientele by 10 percent annually through post sale achievement and client relations
• Consistent annual profit increase of 10 percent while managing client relations and strategic account development
• Strategically lead account team to increase revenue by 20 percent through client need analysis and potential growth.
• Successfully mentored and trained newly hired Account Managers to build revenue and client retention
• Received client retention and business development award for five consecutive years.

Independent Contract: Program/Project Administrator (1995-1999)
HealthPartners (1995-1996), Diversified (1996), Carlson Companies (1996-1997), Allina Health Systems (1997-1999):
• Engineered and supervised various medical insurance programs that resulted in contract renewals
• Upgraded insurance policies while providing insurance programs to associates and clients
• Researched, created reports and presented information regarding medical/organizational procedures, policies and trends

Fallon McElligott: Assistant Account Executive (1994-1995)
Domestic:
• Increased market share by 20 percent by enhancing competitive advantage through strategic planning and positioning
• Maintained and developed accounts through strategic focus on client objectives and strategically leading the account team
• Reduced account cost by 10 percent by negotiating optimal print production and broadcast incentives
• Ensured ad quality through supervising print and broadcast ads.

Global:
• Generated a revenue of $200K and increased market share via international broadcasting and publication materials
• Spearheaded global business development that resulted in a 70 percent increase in clientele
• Extended market share via networking across 35 countries
o United Kingdom
o Western and Eastern Europe
o Middle East
o Japan
• Sustained immediate resolution to all global project issues

Rehab One: Assistant Physician Services Coordinator (1992-1994)
• Generated an annual savings of $50K by changing insurance through a comparative analysis on malpractice costs
• Strengthened client relations by creating and implementing policies and procedures concerning physician services
• Sustained an average cost savings of 20 percent for business trips, special events, and outside services
• Governed a comprehensive medical library

United Nations Association of Minnesota: Joint Ventures Intern (1991-1992)
• Enhanced client database of domestic businesses by assisting global companies interested in working with Minnesota
• Increased networking database and awareness by promoting U.N.A. programs to various domestic companies
• Improved UNA processes by tracking all global procedures and communications with various businesses and organizations

Embassy of Ecuador: Foreign Affairs Intern (Summer of 1990)
• Assisted the Secretary of Protocol in the strengthening of US and Ecuadorian relations by meeting all International Protocol guidelines for visiting political dignitaries
• Enhanced American political awareness through authoring and publishing “The Demise of Fidel Castro by an American Viewpoint” for an Ecuadorian journal
• Maintained and managed records of all international trade transactions for the Ecuadorian Department of Commerce


Skills:
Qualification Summary:
• Highly motivated and results oriented business professional with over 8 years of business-to-business sales
• Skilled in strategic planning, managing projects and improving efficiency of account management.
• Accomplished in achieving and exceeding goals and objectives while expanding new and established accounts
• Experienced in identifying and qualifying account needs and implementing lucrative solutions
• Successful in maximizing international and domestic business
• Recognized for exceptional client retention, account development and communication skills
• Creative and resourceful in generating revenue and marketing products, services and value add
• Proven ability to interact effectively with diverse groups of internal and external clients
• Meet corporate objectives as a self-initiator, strong team player and problem solver
• Proficient in Spanish and adept in French


Education:
Education:
B.A. Degree - International Relations and Spanish
University of Minnesota; Minneapolis, MN
Majors: International Relations - Concentration in political and economic development for third world countries
Spanish - Political & Cultural Development
Minor: Political Science – Foreign Policy Decision Making

Certification - Economic and Political Comparative Studies
Georgetown University; Washington, D.C.
Studies: Economic World Studies
Political World Studies

Certification – Spanish Business Communications
Spanish Institute
Studies: Business Communications




Endorsements
Carmen has received 1 endorsement.
Carmen has endorsed 0 Members.
Endorsements Received All Endorsements Endorsements Given
  Rank Title Location Status Actions
1.003 Manager US-Texas-Austin Details
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