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Title: |
IT Project Manager
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Location: |
US-Florida-Ft. Lauderdale
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Work History: |
Professional Experience
Supplier Connectivity’s Global Initiatives & Operations Manager
Information & Decisions Solutions Recruiting Manager
Procter & Gamble – Global Business Services - Costa Rica
Period 5/2006 – Present
* Lead a program (portfolio of projects) in the space of SAP-2-ERP connectivity for the whole Direct Spend (raw material procurement / Supply Chain) inventory reduction area.Annual budget for the whole program is in the range of ($200M-$300M).
* Project Manager in charge of development and roll-out the (End-2End) solutions to publish information to vendors thru a "supplier portal", EDI or XML data exchange. Single point of contact between business and technical partners during the execution of development projects.
* Leader on the implementation of Ms Sharepoint 2003 & 2007, and the transition of team spaces from Lotus Domino t Sharepoint.
* Manage and governance of service ITIL processes (problem, change and incident management), as well as supervise IT contractors (HP & others) on compliance of SLA.
* Governance of global service management group for Supplier Connectivity service to comply with internal clients SLA’s.
* Leader for the recruiting strategy in universities for the Information and Decisions Solutions (IT) operation in Costa Rica.
Information Technology Operations & Project Manager
Advantis Corporation, Fl, USA - Costa Rica Operations
Period 2/1999 – 2/2006
* Established goals, objectives, and policies for the I.T. division start-up. Develop and implement programs to ensure attainment of business plan for growth, profit, and branding.
* Responsible for IT department, developing the organization's structure, strategic growth plans, and all operational policies and procedures. Develop business processes and flows for revenue, and initiate implementation of best practices.
* Management of all international customers’ accounts within free zone status in Costa Rica.
* Development and hands-on management of IT projects ( up to 25 direct reports, depending on project ) for U.S.A. customers’ offshore operations. Among them AETEC www.aetec.com , EQUIFAX www.equifax.com , TriQuint Semiconductors www.triquint.com, INAMED www.inamed.com , Language Line www.languageline.com , L3 Communications www.l-3com.com , and Merrimac Industries www.merrimacind.com .
* Provide customer with technology solutions at the areas of LAN/WAN Networks Design, Technical Support Services at the Software and Hardware niches as well as Custom Software Solutions (Web sites, HR, Payroll, Equipment Maintenance Control, Inventory Control, and Employee’s Training Control).
Information Technology Supervisor
SAWTEK Inc., U.S.A. – Costa Rica operations
Period: 2/1996 - 2/1999,
* Provided full functional status for Costa Rica site operations kick off.
* Defined, designed and implemented all applications and database systems for Costa Rica Site's needs.
* Implementations of the LAN/WAN integration between Costa Rica and Orlando sites, saving 50% of the budget on voice communications.
* Supervised day-to-day operations and status of systems (ERP/MRP) in order to keep plant running 24 hours at day.
* Responsible for negotiation and supervision of providers and contractors.
Systems and Telecommunications Manager
Geest Bananas PLC, UK. - Costa Rica Operations
Period: 1/1994 - 1/1996,
* Managed all related issues with networking and telecommunications needs for Costa Rica Operations
* Re-engineered of all phases of networking and telecommunications at the six sites across the country
* Managed and coordinate setup of satellite link to interconnect Geest Costa Rica network with Geest operations at Miami, St. Lucia Island (Caribbean) and headquarters at England.
* Management and deployment of the largest wireless networks (at that moment) in the country to interconnect all 6 sites across the country with voice and data transmission.
* Management and deployment of servers and systems (AIX, SUN, NOVELL) for each site within the country.
* Management of technical support team and procedures at the six sites across the country
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Skills: |
Key Management and Technical Competencies
* Client management
* SAP SCM, SAP BC, SAP XI
* Client needs analysis
* ITIL Problem/Change/Incident Mgmt.
* Strategic planning
* LAN/WAN design and deployment
* Business Analysis and Transformation
* RDBMS : Informix, Oracle, SQL Svr.
* Quality control and assurance
* Unix, AIX, Linux, Novell
* P.M.I. Project Management
* Web Portal Services
* Technology Infrastructure
* MS Sharepoint Services
* Problem resolution and troubleshooting
* ISO 9000 / FDA Regulated Environment
* Bilingual: English, Spanish
* Basic Portuguese
Technical Skills Summary
* MRP/ERP: SAP, Customized MRP II based systems.
* Networking: TCP/IP protocol family, Spread Spectrum, Wireless, Microwaves, LAN-WAN, CISCO, MICOM, Voice/IP, Voice & Data Multiplexing,.
* Operating Systems: MacOS, Win9x/NT, Netware, Unix (Solaris, System V, AIX, LINUX).
* Programming &Scripting Languages: Visual Studio, Visual FoxPro, Pascal, Java, J2EE, HTML, and SQL.
* Web Software & Services: Some exposure to ATG Dynamo, Oracle JDeveloper, SAP Portal.
* Database Management Systems: INFORMIX, SYBASE, MS-SQL Server, Oracle, PostgreSQL.
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Education: |
Education
* Master Degree in Computer Science*, University of Costa Rica, San Jose, Costa Rica.
* B.Sc. in Computer Science, University of Costa Rica, San Jose, Costa Rica, 1996.
* 2-year Diploma in Accounting , Naranjo High Level School, 1987
*Currently coursing.
Other Training
* Administering Microsoft Sharepoint Services, New Horizons, Costa Rica, 2007
* “Java Programming”, Oracle University, Costa Rica, 2006
* “Successful Project Management (P.M.I. methodology)”, Procter & Gamble, 2006
* “Seven Habits of the Highly Efficient Persons”, San Jose, 2006
* “SAP - Supply Chain Boot camp”, ATOS Origin, San Jose, 2006
* “FDA regulations: An overview of the 21 CFR”, INAMED, Costa Rica, 2001
* “Best Practices for Laboratories and Clean Room Environments”, INAMED, Costa Rica, 2001
* “Implementing ISO-9000”, José Leñero y Asociados, San José, 1996
* “IBM RS/6000 Administration”, IBM, 1994
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Endorsements
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Gerardo has received 2 endorsements.
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Gerardo has endorsed 0 Members.
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Rank |
Title |
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Status |
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9.630 |
Support Engineer |
US-Texas-Austin |
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Details
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7.940 |
Web Application Developer |
US-California-Los Angeles |
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Details
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