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Professional Profile of Jason -- Network Support Specialist
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ITs a network Logo
Title:
Network Support Specialist

Location:
US-New York-New York City

Work History:
2005-Present Patrina Corporation New York, NY
Network Support Specialist


 Backup Administrator
 HelpDesk support for all company PC’s
 Network support for clients calling with Proprietary software issues
 Assisted Network Engineer and Network Administrator in day to day operations
 Procurement

2005 Harvey Nash(Dendrite) Piscataway, NJ
PC Technician
 Assisted in the deployment of over 14,000 IBM T42 ThinkPad laptops to Pfizer Representatives nationwide
 Configured Laptops for all 14,000 Pfizer Representatives
 Troubleshooted issues with Outlook and all Pfizer software included on Laptops
2001-2004 Software House International Somerset, NJ
Inside Sales Representative
 Provided post sales support and problem solving
 Maintained relationships with existing customers
 Acted as a liaison between clients and internal departments
 Provided customer quotes, pricing and product information


Skills:
Certifications- MCP, Network+
Operating Systems- Citrix PS 4.0,Windows 98,Windows 2000 Pro, Windows XP Pro, Windows NT 4.0 Domain,Windows 2003 Server-Active Directory, Redhat Linux,Suse Linux,DOS
Hardware- Hardware installations and configurations
Software- Microsoft Office Suite, Cisco Routers and Switches, Exchange 2003


Education:
2004-2005 The Chubb Institute North Brunswick, NJ
Diploma in Network Security.

1997-2001 University of Hartford West Hartford, CT
Bachelor of Science and Business Administration
GPA 3.0




Endorsements
Jason has received 6 endorsements.
Jason has endorsed 8 Members.
Endorsements Received All Endorsements Endorsements Given
  Rank Title Location Status Actions
9.999 Systems Administrator / Technical support US-California-Los Angeles Details
9.986 Desktop/Helpdesk Support US-New York Details
9.946 IT Analyst US-California-Los Angeles Details
9.935 I.T.PMP. MAC and PC Systems Administrator / Technical support US-New York-New York City Details
9.832 IT Technician - Windows Support US-New York-New York City Details
9.725 Computer Tech US-New York-New York City Details
8.692 PC/Windows Support US-New York-New York City Details
6.106 Tech support US-New York-New York City Details
6.106 Project Manager US-New York-New York City Details
6.106 Windows Administrator US-New York-New York City Details
No endorsements.



Page 1 of 1


Public Messages
From
Date
Message

Brandon N May
02.24.08
[This message has been removed by ITsaNetwork because it contained inappropriate content.]

09.29.07
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.

Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. I’m happy to answer any questions. Feel free to forward on to anyone you like.

Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.

Don McCauley
dmccauley@dgai.com

Position Specification

Title: Senior Exchange Engineer

The Team

Technical Architecture – The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.

Position description

As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the company’s state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.

The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.

Person

The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
• Exchange 2003\Exchange 2007
• Live Communication server (LCS)\Office Communications Server (OCS)
• Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
• Remote Messaging Technologies (OWA, RPC over HTTP)
• Anti-Spam Technologies
• Anti-Virus Technologies (messaging specific)
• Messaging DR best practices
• Storage technologies (SANs, FC Switches, HBAs)
• Microsoft Outlook 2003/2007
• Active Directory
• Windows 2003 Server
• DNS
• SMTP
• Understanding the principles of UM (Cisco\Exchange)

Job Responsibilities

The candidate will have the following responsibilities with the potential of expanding:
• Researching and developing solutions to meet enterprise wide messaging needs.
• Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
• Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
• High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry “best practices”. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
• Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
• Maintaining and troubleshooting Live Communications server 2005.
• Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
• Maintaining and troubleshooting BlackBerry and Good Technologies servers.
• Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
• Maintaining and Configuring EMC SANs and FC Switches.
• Working with Communications group to troubleshoot Cisco Unity issues.
• Keeping documentation up to date for the messaging environment.
• Testing and deployment of upgrades, hot fixes and other updates.

Education and/or Experience

• Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
• Excellent problem solving, written and oral communication skills.
• Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required.

09.28.07
IT-Administrator (Midtown West)
alfarrab@yahoo.com
 
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