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Title: |
IT Technician - Windows Support
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Location: |
US-New York-New York City
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Work History: |
Experience: Ecommerce / IT Manager
Expert Sewing Center/sewingsupplywarehouse
.com
Venice, Florida
February 2004 to January 2006
Performed IT duties for the company involving setup and configuration of three Windows 2003 servers in conjunction with several workstations as well as the integration of other hardware such as credit card terminals, cash drawers, etc.
Maintained and updated the company's pre-existing website. This included HTML editing, graphics creation/editing, interface design/layout, advertising, and search engine optimization.
Played the major role in set-up, integration, configuration, and maintenance of Icode Everest software. This was a high-priority project for the company.
Trained staff for Icode Everest software with hands-on demonstrations as well as with the creation of written step-by-step procedures.
Supervised the shipping department with integration of Icode Everest software.
Accounting Clerk / IT
John H. Crew, P.A., Accountants
Venice, Florida
January 1996 to May 2003
Prepared Federal Income Tax Returns
Performed IT duties for the company - hardware and software configuration and maintenance (Windows NT 4 & 2000)
Data entry, file management, and archival duties
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Skills: |
Windows 2000/XP/Vista Support
PC Hardware Configuration, Troubleshooting, and Maintenance
Network Configuration, Troubleshooting, and Maintenance
Microsoft Office Support
(Other applications) Support (see list below)
PC Hardware, building and maintaining - 10 years experience
PC Networking, building and maintaining - 7 years experience
Firewall Setup and Configuration (hardware) - 2 years experience
Microsoft Windows (95, 98, 2000, XP, and 2003 Server) - 10 years experience
Microsoft SQL Server - 2 years experience
Adobe Photoshop (raster graphics creation and editing) - 8 years experience
Adobe Illustrator (vector graphics creation and editing) - 8 years experience
Macromedia Freehand (vector graphics) - 5 years experience
Adobe Acrobat (PDF document creation and editing) - 5 years experience
Macromedia Dreamweaver (HTML and CSS web-editing) - 5 years experience
Icode Everest, including Accounting, Payroll, Inventory, and Invoicing. - 2 years experience
Lacerte Tax Software - 3 years experience
Microsoft Office (Word, Excel, Access, PowerPoint) - 8 years experience
Quickbooks Pro - 3 years experience
UPS Worldship - 2 years experience
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Education: |
Manatee Community College in Bradenton, Florida, Santa Fe Community College in Gainesville, Florida, and Evergreen State College in Olympia, Washington.
CompTIA A+ IT Technician Certification
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Endorsements
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David has received 6 endorsements.
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David has endorsed 6 Members.
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Rank |
Title |
Location |
Status |
Actions |
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9.999 |
Systems Administrator / Technical support |
US-California-Los Angeles |
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Details
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9.946 |
IT Analyst |
US-California-Los Angeles |
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Details
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9.936 |
Network Support Specialist |
US-New York-New York City |
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Details
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9.935 |
I.T.PMP. MAC and PC Systems Administrator / Technical support |
US-New York-New York City |
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Details
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9.725 |
Computer Tech |
US-New York-New York City |
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Details
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9.177 |
IT Support - 9 yrs experience |
US-New York-New York City |
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Details
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Public Messages
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Date |
Message |
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09.29.07 |
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.
Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. Im happy to answer any questions. Feel free to forward on to anyone you like.
Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.
Don McCauley
dmccauley@dgai.com
Position Specification
Title: Senior Exchange Engineer
The Team
Technical Architecture The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.
Position description
As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the companys state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.
The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.
Person
The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
Exchange 2003\Exchange 2007
Live Communication server (LCS)\Office Communications Server (OCS)
Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
Remote Messaging Technologies (OWA, RPC over HTTP)
Anti-Spam Technologies
Anti-Virus Technologies (messaging specific)
Messaging DR best practices
Storage technologies (SANs, FC Switches, HBAs)
Microsoft Outlook 2003/2007
Active Directory
Windows 2003 Server
DNS
SMTP
Understanding the principles of UM (Cisco\Exchange)
Job Responsibilities
The candidate will have the following responsibilities with the potential of expanding:
Researching and developing solutions to meet enterprise wide messaging needs.
Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry best practices. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
Maintaining and troubleshooting Live Communications server 2005.
Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
Maintaining and troubleshooting BlackBerry and Good Technologies servers.
Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
Maintaining and Configuring EMC SANs and FC Switches.
Working with Communications group to troubleshoot Cisco Unity issues.
Keeping documentation up to date for the messaging environment.
Testing and deployment of upgrades, hot fixes and other updates.
Education and/or Experience
Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
Excellent problem solving, written and oral communication skills.
Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required. |
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