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Title: |
Desktop Support Engineer
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Location: |
US-New York-New York City
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Work History: |
SCS, Inc., Melville, NY
Desktop Support Specialist - NEC Corporation of America 2004-present
Support and maintain two office sites consisting of 20 users for all PC and/or server problems.
Perform server upgrades to include new user entries in Active Directory.
Perform Data Backups using VERITAS backup software on both sites.
Administered Pointsec security- hard drive encryption software for laptops of remote users.
Troubleshoot Microsoft Office and Adobe suite software issues on client Desktops.
Arrange clients access IDs with Cisco VPN software on Laptops and tested same.
Scrutinized the RAS server in the LAN room and examined the DHCP and DNS Server for errors.
Assist in troubleshooting the Microsoft exchange server in a teamwork environment.
Update computers and servers with the latest service packs and patches.
Troubleshoot Network connectivity.
Hallmark I.T. Staffing, White Plains, NY
Help Desk Specialist
2003-2004
Managed a Project that composed of 200 computers and peripherals, including hardware setup and application installation.
Coordinated a 15-man team in the installation of all peripherals devices such as printers, scanners, and fax machines.
Programmed laptops and desktops for all users.
Technician staffing assignments included AmeriQuest Mortgage, Fidelity Investments, and Argent Financial.
Setup the users to a citrix server and configured their printing, scanning, and faxing as needed.
Safra National Bank, New York, NY
Help Desk/ IT Specialist
2002 - 2003
Provided full technical (hardware and software) support for over 200 users while coordinating the Banks Help Desk environment.
Originated first level network support on a user level for all Bank personnel. Installed, upgraded, and supported all software applications, memory, hard drives, SCSI drives, and floppy drives.
Provide troubleshooting for Lotus Notes and AS400.
Assembled computers from scratch when needed.
Reset or unlock user passwords.
Configured and installed telephones, laptops, and computers for new users.
Active Directory and DHCP services were configured and monitored daily.
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Skills: |
Technical Skills
Hardware Compaq Proliant, HP Netservers, Dell poweredge Servers, Hubs, 2950 switches, NIC cards, firewalls, Cisco 2514,2501, 2600 Routers NEC Powermate servers, Exabyte tape library. DSL& Dialup services SCSI drives and RAID1-5.
Knowledge of Routers and switches
Knowledge of Network LANS and WANS
Rebuild computers from scratch.
Software
Microsoft Applications- Office XP, Office 2003 Professional
DOS, Windows 95, 98 & 98SE, NT, 2000, ME, XP, XP64, Support Logix for helpdesk trouble tickets. Active Directory, Novell Netware 5.11, Lotus Notes, Veritas Backup software,
MacAfee antivirus, Norton antivirus, Macromedia, Dream weaver, Adobe reader and Photoshop, Visio, Net support, Remote Desktop,
PC anywhere, Windows 2000 server,
2003 server, MS Project,
MS PowerPoint, VPN access.
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Education: |
Formal Education
A.S degree in Network engineering
The Chubb institute of Westbury, NY 2002
Certificate of completion for Modules 1-4; Regional Academy of Cisco, Queens College, Flushing, NY 2006
Certifications
Microsoft Certified Professional in Windows 2000 server.
A+ certification.
Net+ certification.
Pursuing Cisco Certified Network Associate (CCNA)
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Endorsements
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WIlliam has received 2 endorsements.
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WIlliam has endorsed 0 Members.
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Rank |
Title |
Location |
Status |
Actions |
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9.999 |
Systems Administrator / Technical support |
US-California-Los Angeles |
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Details
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9.983 |
Software Developer |
US-Missouri-St. Louis |
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Details
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Public Messages
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Date |
Message |
Acuity Infosystems Inc. |
10.10.07 |
Interviews as early as today!
Title: SM Sr Network Engineer
Environment: Corporate
Sponsorship Available: No
Location: NY, New York
Pay : $130,000 /Annum
Please contact me @ 630-445-1788 or email me @ ivy.george@acuityinfosystems.com
Minimum Requirements:
Skills and Knowledge:
Competencies/Skills:
Good consultative and communications skills, design skills, analytical ability, judgment, and the ability to work effectively with client and other Information Technology staff, consultants, and vendors.
Supervision Received: Receives general supervision and is competent to work on own at the highest level of all technical phases of projects.
Supervision Exercised: Assists and helps lower level engineers. Act as project leader on many projects.
Knowledge:
Requires a broad knowledge of data communications technology
Education and Experience:
Education:
Bachelors degree in Computer Science or a related discipline.
Experience:
At least five, typically seven or more years experience in data communications fundamentals, telecommunications, network design, implementation, and support in state of the art data communications networks or an equivalent combination of education and work experience.
The applicant is required to have a strong understanding of TCP/IP, switching technologies (VLANs, STP, RSTP, VTP, 802.1x), Routing (RIP, EIGRP, BGP, OSPF, Redistribution, Summarization), IP (subnets, CIDR, NAT, ACLs, DNS, DHCP, WINS), VoIP, multicast protocols (PIM, IGMP, CGMP), QoS (CBWFQ, PQ, CQ), Cisco IOS (12.2), general knowledge around NTP, SNMP, Netflow, CEF, Security Protocols, network management packages including CiscoWorks, Concord, QIP, Cisco NAM.
Have a broad understanding of network security and firewalls.
Description:
SR NETWORK ENGINEER
Position Objective:
Under limited supervision, performs analytical, technical and administrative work in planning, design, installation and maintenance of complex enterprise-wide networks.
Major Opportunities and Decisions:
Provides primary operational support for The COMPANY Data Communications networks and all its components throughout the enterprise.
Principal Accountabilities
Activity
Purpose
Configuring and managing Cisco routing and switching products including the Content Switch Module
Ensure that the network devices are configured optimally.
Monitors and tunes networks and system performance. Establishes capacity performance monitoring.
Monitoring and tuning the network ensure that the network is performing at optimal level.
Work with vendors and common carriers during problem analysis/resolution as required.
Working with vendors is needed to resolve outage as quickly as possible.
Prepares and maintains standard operating procedures for network, technical specifications and documents, drawings, system documentation including operations management.
Following operating procedures and documentation is essential to having a well run network.
Responsible for the evaluation of vendor proposals and benefits of changes in hardware, communications protocols, switching methods, access methods, and tariffs, and in the procurement of software and hardware.
New technologies must be evaluated and implemented to continually improve the network efficiency and reliability.
Participates and consults in the planning, design and integration of new networks.
Planning and integrating new network must be done carefully not to effect production network.
Provides technical guidance and assists in the training of less experienced Network Engineers.
Assist in training Junior Engineers to do routine configurations will allow Sr. Network Engineers time to learn new technologies.
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09.29.07 |
I would like to network with you regarding a position our executive search firm has been retained to fill. It is for a great company in Chicago.
Perhaps someone in your network might be interested in a Senior Exchange Messaging Engineer position. Please see the job description below. Im happy to answer any questions. Feel free to forward on to anyone you like.
Whether this is of interest to you or not, I encourage you to reply with a resume. It would be helpful for us in future searches that might be ideal for your background. Our firm has been in business for 30 years & is a pioneer in diversity. Thank you.
Don McCauley
dmccauley@dgai.com
Position Specification
Title: Senior Exchange Engineer
The Team
Technical Architecture The position is a part of the Research and Development department and fills a senior role in our messaging systems development group. The teams involved consist of managers/staff, Communications Department, Operations, Application Development, contractors, and vendors.
Position description
As a senior member of our messaging R&D department, the candidate will be responsible for maintaining and improving the companys state of the art global messaging environment with some cross platform (Microsoft/Cisco) unified messaging design and support.
The candidate will work with SMTP, Microsoft Exchange Server, Presence, SonicWall, and related email concepts, protocols and methods along with the opportunities to perform major upgrades to our messaging platforms. The candidate will work alongside our Communications department to help design and support our unified messaging environment.
Person
The candidate shall have a broad background in messaging technologies and shall have demonstrated proficiency in the following areas:
Exchange 2003\Exchange 2007
Live Communication server (LCS)\Office Communications Server (OCS)
Mobile Messaging Technologies (Active Sync, BlackBerry, Good Technologies)
Remote Messaging Technologies (OWA, RPC over HTTP)
Anti-Spam Technologies
Anti-Virus Technologies (messaging specific)
Messaging DR best practices
Storage technologies (SANs, FC Switches, HBAs)
Microsoft Outlook 2003/2007
Active Directory
Windows 2003 Server
DNS
SMTP
Understanding the principles of UM (Cisco\Exchange)
Job Responsibilities
The candidate will have the following responsibilities with the potential of expanding:
Researching and developing solutions to meet enterprise wide messaging needs.
Researching, architecting, testing and planning the integration of new messaging technologies and upgrades to existing platforms.
Staying current with new technologies, and industry best practices; particularly those dealing with messaging and storage.
High level maintenance and troubleshooting of the current Exchange 2003 messaging environment based on industry best practices. (Responsibilities include but are not limited to troubleshooting and resolving high level mail routing issues, public folder issues, mailbox issues, Exchange server\services issues; adding\removing messaging servers, configuring servers, services, routing policies, etc., establishing maintenance procedures based on current industry BP).
Maintaining and troubleshooting SMTP internet gateway issues (Currently SonicWall).
Maintaining and troubleshooting Live Communications server 2005.
Establishing DR procedures for all relevant messaging servers. (Exchange, LCS, Blackberry, Good etc).
Maintaining and troubleshooting BlackBerry and Good Technologies servers.
Maintaining and troubleshooting Outlook Web Access \ RPC over HTTP
Maintaining and Configuring EMC SANs and FC Switches.
Working with Communications group to troubleshoot Cisco Unity issues.
Keeping documentation up to date for the messaging environment.
Testing and deployment of upgrades, hot fixes and other updates.
Education and/or Experience
Bachelor's degree in Computer Science or equivalent 7 to 10 years of relevant experience.
Excellent problem solving, written and oral communication skills.
Deep knowledge of SMTP, Microsoft Exchange Server, and related email concepts, protocols and methods are required. |
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09.24.07 |
Dear Colleague, Please let me know if you can refer viable Candidates.
Thanks!
Doreen
COMPUTER HW TECHNICIAN
My client a major NYC law firm, has a Computer Hardware Technician position available in their downtown offices. They are looking for someone that has worked in a legal environment with outstanding customer service/communication skills. Customer service skills, presentation and personality are also extremely important for this position.
HOURS: Mon. - Fri. from 12:00 PM - 8:00 PM.
SALARY: up to mid 50's (O/T eligible) depending on previous experience.
JOB DESCRIPTION:
Hands on involvement with all aspects of desktop support, including: project planning, testing, QC , documentation, end user support, setup, troubleshooting and maintenance.
JOB REQUIREMENTS:
Strong working knowledge of PC hardware and desktop software required. Experience with WIN2000, XP, Vista, Apple OSX, Lotus Notes, Microsoft Office Suite, iManage, Spyware and Adware removal, BlackBerry Desktop Manager and handheld devices. Unix HP-UX Back-ups (tar, Cpio, Omnibak II) and basic Unix system knowledge also a plus. Knowledge of wireless network setups, TCP\IP and other networking protocols and an ability to troubleshoot Internet and VPN connectivity issues essential. Candidate will spend considerable time on home user setups (with on-site visits for telecommuters) including configuration of networks via wired, wireless and power line bridges and support of remote access applications and maintenance of work-related applications on personal machines. Applicant should have a professional demeanor and be comfortable working in a demanding corporate law firm. Excellent written and verbal communication skills and team orientation a must. College degree preferred and 4+ years of relevant work experience required.
If interested, please forward resume with salary history to: dgallagher@jmgtech.net.
Thank you,
Doreen Gallagher
Sr. Recruiter
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