Benefits: |
Medical And Dental Insurance – Full-scale medical, dental, vision and other health service plans at competitive rates.
Life Insurance – Coverage is provided at no cost to the Associate.
Long Term Disability – Coverage is provided at no cost to the Associate.
Short Term Disability – Optional insurance which provides up to 25 weeks of wage continuation.
Tuition Reimbursement – We encourage Associates to continue their educational and professional development and support continuing education.
Section 529 College Savings Plan – An optional plan is available to all Associates.
Paid Time Off
Full or Part Time Associates are rewarded with an opportunity to earn and enjoy time away from work. |
Job Description:
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Are you ready to join a dynamic organization offering outstanding opportunities for growth and success? Applied Card Systems, a leading financial servicing company, seeks a results-oriented Support Services Technician. This highly visible position is located at our corporate headquarters in Glen Mills, Pennsylvania.
Duties Include:
· Answer, evaluate, and prioritize incoming telephone, voicemail, and e-mail requests for assistance from end users experiencing problems.
· Interview end user to collect information about problem and lead through diagnostic procedures to determine source of error.
· Monitor and support of all voice, data connectivity, and equipment components and services.
· Analyze and distribute daily, weekly, and monthly data and reports for all operational business units.
Minimum Requirements:
· Associate's degree or sixty (60) credits from an accredited two- or four-year college or university and/or certificate(s) in an Information Technology field of study.
· One (1) year of Help Desk or Support Services experience.
Please Note: This position is for an early first shift schedule (Sunday through Thursday from 5:00am to 2:00pm).
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