Job Description:
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EZ Search has a client based in Juno Beach, FL which is seeking to hire a Telecom Administrator on a direct basis. This position includes a competitive salary and comprehensive benefits package. Relocation assistance is not offered. The position details are as follows... For immediate consideration, email resume.
The Telecom Administrator conducts all activities related to operations, maintenance, and new deployments of voice communications for the company.
Duties/Responsibilities:
• Establishes new telecommunications service at corporate and retail sites. Value: supports company growth, ensures efficient and timely activation of services for new locations.
• Supports telecom issues with existing service. Value: provides ongoing support to maintain communications and customer experience.
• Communicates directly with internal customers, vendors, and service providers. Value: Ensures timely and accurate service ordering and installation, maintains adherence to construction timelines and operational deadlines.
• Communicates information to appropriate individuals in a timely manner. Value: allows the business to preemptively respond to potential service issues.
• Manages daily telecom reporting processes and services. Value: provides accurate and timely reporting to management on all telecom activities.
• Supports company safety initiatives.
• Other duties as assigned.
Qualifications/Requirements:
• Three years telecommunications experience installing telephone lines, service and key systems.
• Strong knowledge and understanding of telecom terminology and processes, including PRIs, T1 lines, POTS, analog and digital technologies.
• Ability to work effectively with telecom vendors and technicians.
• Good PC skills (MS Word, Excel, Powerpoint)
• Excellent Communication Skills (Verbal and Written)
• Excellent customer service skills
• Working in a team environment
• Excellent Organization Skills
• Self-Motivation and ability to work with Deadlines
• Maintaining hard copies and files
• Continuous sitting, typing, writing, vision and hearing (or modified communication)
• Frequent walking and talking
• Occasional bending or stooping
• Work environment is office atmosphere, quiet conditions
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