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Call Center Reporting Analyst
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Date Posted:
 07.03.08
Status:
 This is an archive of an expired job. Search new jobs here
Company Information
Company Name:
 Applied Card Systems
Street:
 50 applied card way
State:
 PA
Zip:
 19342
Phone:
 866-ACS-JOBS
Fax:
 484-840-2758
Company Profile:
 Applied Card Systems is a leading credit card processing call center located in Boca Raton, Florida.
Contact Information
Contact Name: Holly McFadden
Job Information
Job Location:
 US-Pennsylvania-Philadelphia
Job Title:
Call Center Reporting Analyst
Position Type:
 Full Time
Travel Required:
 None
Number of Openings:
 1
Experience Required:
 1 - 3 yrs
 
 
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Apply Online:
 Click here to visit Applied Card Systems's web site and to apply online
Job Description:

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 Are you ready to join a dynamic organization offering outstanding opportunities for growth and success? Applied Card Systems, a leading financial servicing company, seeks a results-oriented Call Center Reporting Analyst is highly visible position is located at our PA Corporate Headquarters. Duties include:



Draft and revise proposals designed to improve the department’s productivity and reduce the organization’s costs.
Manage high-level projects working closely with IT and other operational areas as necessary.
Delegate tasks and follow up with Associates to confirm the completion of assigned responsibilities.
Provide management with regular verbal and written updates regarding the status of all projects.
Review all revised policies and procedures prior to implementation.
Responsible for directing and completing special projects for the department.
Exercise discretion and independent judgment in project management responsibilities.
Responsible for completing all phases of the System Development Life Cycle as it pertains to the business area (SRF, BRD, UAT, PIT).

Requirements:


B. A. or B. S. Degree from an accredited four-year college or university or commensurate experience in the Company.
General knowledge of Credit Card operations
Knowledge of PowerPoint, Visio, & MS Project
Ability to communicate effectively
Proven leadership skills (project related)
For more information about this, and other exciting opportunities, contact a Human Resources Representative at 1-866-ACS-JOBS or Click here to apply.
Job Views:
292
 
 
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