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Date Posted: |
05.20.08 |
| Company Information |
Company Name: |
CIBER, Inc. |
State: |
MI |
Zip: |
48075 |
Phone: |
800-324-6001 |
Company Profile: |
CIBER, Inc. (NYSE: CBR) is an international information technology (IT) consultancy offering superior services for both commercial and government sector clients. CIBER's vendor agnostic global delivery services are offered on a project or strategic-staffing basis, in both custom application and enterprise resource planning (ERP) package environments, including SAP, Oracle (including PeopleSoft and JD Edwards), Microsoft, and Lawson. Our solutions cross all technology platforms, operating systems, infrastructures, and industries.
Founded in 1974 and headquartered in Greenwood Village, Colorado, the company's 8,000 employees serve client businesses from 18 countries worldwide - over 60 U.S. offices, 25 European offices and seven offices in Asia/Pacific. CIBER earns over $1 billion in annual revenue, and is included in the Russell 2000 Index and the S&P Small Cap 600 Index. Just as we have built our business on the success of our clients, our continued company growth and achievements are built on the success of our team members. Upon contact, a CIBER Recruiter will discuss our benefits package in more detail as it pertains to your individual needs. Some highlights of our full benefits package include: paid time off, paid holidays, retirement savings plan, employee stock purchase plan, medical, dental, vision, life & disability insurance, and tuition reimbursement.
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| Contact Information |
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| Contact Name: |
DetroitJobs@ciber.com |
| Job Information |
Job Location: |
US-Michigan-Ann Arbor |
Job Title: |
Lead Network Systems Engineer |
Job Code: |
Network Engineer |
Position Type: |
Full Time |
Travel Required: |
None |
Number of Openings: |
2 |
Experience Required: |
5 - 10 yrs |
Benefits: |
Several benefit options available - full details will be provided upon recruiter contact. |
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Apply Online: |
Click here to visit CIBER, Inc.'s web site and to apply online |
Job Description:
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Position Description:This position is responsible for service delivery and support of network systems and solutions. This includes monitoring the availability of network services, capacity management, architecture oversight and vendor management for all LAN, WAN, Voice and Extranet related services. The support aspects of this position entail managing internal resources, a Global Outsource supplier agreement and other supplier agreements for the delivery of these services. The scope of this position includes:
On-Going Network Support: Provide management support for all networking infrastructure including routers, switches, firewalls, and cabling management while exceeding established service level agreements. Analyze and propose additional global/regional actions as appropriate to increase the reliability and performance of the network supporting the sub-region. Review performance with business areas, act as escalation point for business concerns and follow up on network related issues.
Global SLA Management: Proactively monitor, measure, and report the effectiveness of the regional delivery of network services and solutions. Develop and maintain metrics reporting to demonstrate progress toward meeting and exceeding SLA metrics, placing IT in top quartile service delivery.
Outsource Vendor Management: Work with internal resources and outsourcing partners to improve network performance, ensuring systems/solutions are meeting / exceeding availability and performance service levels, decreasing business impacting incidents, lower lost work hours related to IT and ensuring customer satisfaction is achieved. Position must also ensure that appropriate metrics and scorecard reporting is executed and administered for purposes of managing vendor's and internal performance as well as presentations to senior management in IT.
Required Skills:
Technology background with networking and/or telecom. Cisco background would be preferred since the vast majority of the networking infrastructure is Cisco hardware. Some security background may be helpful given the Extranet responsibility. We are not looking for someone to be hands on and actually implement the changes but they need to understand the service well enough to challenge service provider claims.
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Job Views: |
196 |
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