Job Description:
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Job Title: Director, Shift Operations, Data Center
Job Location: Burbank, CA, 91522
Job Type: Full Time Employee
Job Industry: Entertainment
Division: IT
Requirements: Data Center Operations Management experience, IBM Mainframe experience (x-series, s-series, AS 400)
Who can apply?
A person with experience in the following areas:
1. Datacenter Management
2. Operations control center experience; 7-10 years Operations Management
3. Production control center processing experience
4. Experience working with AS400, IBM X and S series mainframes.
5. Must have performed in a management capacity
Summary:
Manages and maintains the Burbank Data Center based mainframe & server information processing requirements across a 7 day per week 8 hour schedule (7 shifts per week).
This includes all elements contained within Facility infrastructures, Operations & Production Control, Post Processing, Script Processing and Data Entry.
Responsibilities:
Manages Operations Control Center requirements
Manages Production Control Center processing
Manages all Incident / Recovery processing
Manages and maintains Burbank-based infrastructures
Manages equipment installation /de-installation - rack and floor space
Maintains Physical Security / Access Standards
Maintains and exercises Emergency Planning policies
Manages and maintains Post & Script Processing requirements
Administers Personnel Performance Programs
Ensures that Shift is adequately scheduled 7x24x365 coverage
Requirements/Work Experience
Minimum 7-10 years Operations Management, preferably involving Shift Management in a large Data Center complex.
A very good understanding of electrical, mechanical and cable systems in use in a data center environment including feeders, transformers, generators, switchgear, UPS systems, ATS/STS units, PDU/PMM units, chillers and air handling units. An ability to communicate effectively with contractors performing maintenance or upgrade work.
Expert knowledge as it relates to Change, Incident and Recovery Management.
Expert knowledge in the operation of laser based print and script processing systems.
Expert knowledge in the principles and best practices surrounding Data Center automation.
Expert knowledge in backup and recovery involving Tape Management Systems.
Experience working with AS400, IBM X and S series mainframes
Education, Professional Training, Technical Training or Certification
Must have a degree in a related computer field or equivalent experience.
Knowledge/Skills
Must have better than average PC skills and be able to personally use MS PowerPoint, Word, Excel and Visio at an expert level.
Must possess a working knowledge of Remedy, Outlook, Tidal, Netcool and Niku.
Other Requirements
Must be willing to work flexible hours, including hours beyond the normal schedule and be willing to carry a Blackberry, responding to inquiry within a reasonable period of time (less than 30 minutes). Directors in Operations are expected to rotate shifts every six months to gain an overall understanding of the environment.
The ability to work autonomously addressing any issues that arise day-or-night.
Positive, can do, customer service attitude.
Excellent written and verbal communications skills.
Must develop and maintain working relationships with all other support groups involved in supporting the Data Center including those in Application Services.
If you are interested, please send your Updated Resume in Word Format and the following details as soon as possible
1. When can you start?
2. What is your availability for an interview?
3. What is your current & expected salary?
4. Is the job location ok? Do you need to relocate?
5. If hired, will you be able to provide documentation of your eligibility to work in the US for all employers?
6. If requested, would you be able to provide 2-3 professional references?
7. Your contact number (s) and also the best times to call you.
Best time to call:
Cell phone:
Home number:
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