Job Description:
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Desktop Support
Must be able to provide second level desktop support to the users, both over the phone and in person.
ESSENTIAL SKILLS REQUIRED:
Microsoft OS (Vista, XP, 2000)
Microsoft Office (2007, 2003)
Troubleshooting both hardware and software problems
Troubleshooting network issues
Microsoft Exchange and Active Directory experience
Excellent customer service skills are a MUST
HARDWARE/SOFTWARE PACKAGES:
Microsoft Office Packages
Microsoft Windows
Remedy
Ellipse
SharePoint
Ghost
Symantec Antivirus
EDUCATION REQUIREMENTS:
Bachelors Degree
The US Tier 1 Team is a leveraged organization and many of our members support multiple client projects. These client contracts may require background checks for all members working within the client environment. Additionally, some require screening above and beyond what is required as standard screening for employment in the US; to include, but not limited to, additional criminal history, drug screening and credit reporting in accordance with the Fair Credit Reporting Act. These background checks are client specific and in most cases are not transferable from one client account to the next. In order to meet the requirements of a leveraged organization, members of the US Tier 1 team may be required to complete multiple background checks during their career. All new hires into the US Tier 1 team will be required to complete client background check requests within the timeframe stated in the client contract, as a condition of employment.
With 25,500 professionals, we are one of the largest independent information technology services firms in North America, providing end-to-end IT services and business solutions to clients worldwide. We provide a full range of IT services, including consulting, systems integration, and the management of business and IT functions.
This is a great opportunity to join a winning team. We offer a competitive compensation package with opportunities for growth and professional development. Benefits for full time permanent members start on the first day of employment.
We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.
No unsolicited agency referrals please.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
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