Company Profile: |
With 25,500 professionals, CGI is one of the largest independent information technology services firms in North America, providing end-to-end IT services and business solutions to clients worldwide. CGI provides a full range of IT services, including consulting, systems integration, and the management of business and IT functions.
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Benefits: |
This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full time permanent members start on the first day of employment and generally include a minimum of 3 weeks vacation, profit participation and a stock purchase plan.
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Job Description:
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POSITION DESCRIPTION
To provide second level desktop support to the users, both over the phone and in person.
ESSENTIAL SKILLS REQUIRED
Candidate must be able to work in a fast paced, SLA driven environment. Must have excellent communication and customer service skills.
NONESSENTIAL SKILLS DESIRED
Teamwork skills, highly motivated, excellent documentation skills
HARDWARE/SOFTWARE PACKAGES
Microsoft Office Packages
Microsoft Windows
Remedy
Ellipse
Sharepoint
Ghost
Symantec AntiVirus
EDUCATION REQUIREMENTS
Bachelors Degree
The US Tier 1 Team is a leveraged organization and many of our members support multiple client projects. These client contracts may require background checks for all members working within the client environment. Additionally, some require screening above and beyond what is required as standard screening for CGI employment in the US; to include, but not limited to, additional criminal history, drug screening and credit reporting in accordance with the Fair Credit Reporting Act. These background checks are client specific and in most cases are not transferable from one client account to the next. In order to meet the requirements of a leveraged organization, members of the US Tier 1 team may be required to complete multiple background checks during their career at CGI. All new hires into the US Tier 1 team will be required to complete client background check requests within the timeframe stated in the client contract, as a condition of employment with CGI.
We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.
No unsolicited agency referrals please.
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.
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