Company Profile: |
About The Newberry Group, Inc.:
The Newberry Group, Inc. specializes in IT and systems consulting services. We have two Divisions, our Commercial Technology Group and Government Technology Group. The CTG focuses on staff augmentation and full-time placement for private and non-profit businesses. The GTG focuses on Federal, State, and Local government business. We have the commitment to bring our employees and consultants a lifetime career advantage by offering a professional atmosphere and premium experience-based wages. We keep our overhead low so we can offer you the advantage of compensation based on contribution. Some of our consultants have been placed in long-term assignments of 2.5 years or longer. As a member of The Newberry Group, you will be working with some of the best technologists in the business. The Newberry Group, Inc. is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.
Benefits:
Health Insurance, Life Insurance, Dental Insurance, Disability Insurance, Paid Vacation, Paid Sick Leave, 401(k), Tuition Reimbursement, Paid Training
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Benefits: |
Benefits summary available upon request |
Job Description:
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Daily
* Monitor all open incidents and track progress of resolution; notifying upper level management as required. (Lost and stolen equipment incidents are managed differently than other incidents.)
* Close out incidents that have been researched by the agencies; after they submit an email response about their findings to correct/address the issue or submitted a final report.
* Update notes on any tickets as information is rcv'd about the incident.
* Generate daily CSIRM End of Day reports. Send them to the appropriate readers using the Outlook distribution list. (To be emailed out before you leave each day.)
* Monitor the CS-KC Inbox for reported incidents, scanning notices and other issues concerning incidents.
-- Scanning notifications are sent to IDS and Duty Officer as they are received by CS
Weekly
* Reconcile the weekly incident report.
* Generate 20 and 30+ day incident reports. Sending them to the agency ISSPMs
* Generate weekly reports incident reports on all open tickets. Sending them to the ISSPMs.
* Attend or sit in on weekly conference calls with WDC staff on each Thursday.
* Updated and distribute the weekly FISMA reported numbers.
Monthly
* Reconcile the monthly CS Scorecard report.
* Update and distribute the monthly equipment loss report by agency by categories.
* Update and distribute the monthly fiscal year incident report by agency.
Annually
* Update and distribute the fiscal year incident report by agency by categories.
* Update and distribute the fiscal year equipment loss report by agency.
Ad-Hoc
* Provide updates and information to anyone who asks for it. (US-Cert, OIG, agencies, etc.)
* Assist in all other duties as assigned or by request. (Worm/Virus outbreaks, etc.)
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